School Office Manager

1 month ago

Marion, United States Goodwill Industries of Central Indiana, Full time

_**This is a Monday-Friday daytime position at our brand new Excel Center serving Grant County/Marion, IN residents later this summer (position will start ASAP to assist with opening the school). The general salary range is $38-47K annually including full benefits (below)**:_

The Manager, Office Administration (MOA) organizes and coordinates office operations, procedures, and resources to facilitate organizational effectiveness and efficiency of The Excel Center. The MOA works closely with staff and students to supervise and maintain orderly operations for the school. Duties include student enrollment processing, supply inventory maintenance, and purchasing. Additionally, this role manages, mentors, and staffs the employees in the Young Learner’s Childcare Center (YLCC). The MOA’s approach will support the school’s motto: _Relationships, Relevance, and Rigor_.

**Example Duties and Activities**
- Acts as the point of contact for student enrollment in the school. Meets deadlines required to enroll students in the school and maintains enrollment systems. Problem solves enrollment issues and implements tactics for hitting enrollment goals.
- Maintains systems of communication and branding throughout the school building.
- Manages an inventory of supplies and materials for the staff utilizing the electronic purchasing system and process.
- Builds and maintains networks with key community partners that assist with student outreach. Serves as the primary point of contact with community partner organizations to receive and manage opportunities for the school to be present in the community.
- Recruits, hires, and retains qualified and effective YLCC staff. Onboards YLCC new hires.
- Evaluates and tracks relevant student/school data/staff performance to set improvement and/or achievement goals and to drive future evaluation and feedback. Identifies needed professional development of YLCC staff using student data, evaluation data, and one-on-one coaching discussions. Assists staff with professional development, training, and goal setting.
- Develops personal professional/performance goals and action plans to reach goals. Reflects on prior goals and makes adjustments to professional practice and goals.
- Works directly with the school director to develop and implement school-wide goals around graduation outcomes, enrollment needs, student achievement, retention, etc.
- Sets and maintains a high-performance culture for staff and students.
- Participates in student recruitment, enrollment, and outreach efforts.

**Required Competencies**
- **Office Management Professional** - Has worked effectively overseeing office personnel, keeping employees on schedule, and ensuring teams function productively. Duties have included front office administrative work, supplies inventory management, purchasing, etc.
- **Communication Skills** - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world.
- **Customer Focus**:

- Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
- **Building Collaborative Relationships**:

- Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes.
- **Organizational Aptitude**:

- Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion.
- **Ethical** - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to The Excel Center model and Goodwill’s values. Protects private information.
- **Technical Knowledge **- Has working knowledge of G Suite and MS Office, as well as student information systems.
- Information Monitoring/Reporting - Collects and reviews information to manage or improve the achievement of learning goals.
- **Adaptability** - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention. Foresees and seeks to avoid crisis management.

**Preferred Competencies**
- **Diversity Awareness - **Works with diverse populations including people who have experienced barriers to their education.

**Other Requirements**

**Benefits: Full-time employees may participate in a comprehensive benefits program that includes**:

- Continuing education and leadership development as well as tuition reimbursement
- Comprehensive health plan

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