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Daytime Front-of-house

3 months ago

Fort Mill, United States Chick-fil-A at Baxter Village Full time

Thank you for your interest in a great career opportunity with Chick-fil-A Baxter Village. You are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

Part-Time and Full Time positions available.

Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner and Leadership Team who are personally vested in your success.

Your Success is our Success

Our Drive-Thru Customer Service / Cashier / FOH Crew Member / Team Members are the face of our company and are the first step in providing quality service and hospitality to our guests.

The Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service.

**Perks of working for Chick-fil-A at Baxter Village**:
ALWAYS CLOSED ON SUNDAYS

COMPETITIVE PAY

401k RETIREMENT PLAN
Employer-matched 401k plan available to full-time team members only

HEALTH INSURANCE OPTION
Full-time team members are eligible to register for affordable, employer-contributed health insurance.

FREE MEALS
Let’s face it, Chick-fil-A is awesome On days you work at least four hours, enjoy a free meal

SCHOLARSHIP OPPORTUNITY
Eligible to earn our $1000 - $2,500 College Scholarship, which can be awarded each year, up to 4 years, totaling $10,000

LEADERSHIP OPPORTUNITIES
We can work with you personally to design a development track that enables you to grow

WELCOMING WORKPLACE
**Part of our goal is to provide an environment that is**: Positive, Optimistic, Professional, Encouraging, Energetic, Creative, and Celebratory. Join us on this amazing mission

TUITION DISCOUNTS
Chick-fil-A has partnerships with over 70 colleges and universities with many having major discounts on tuition, books, etc. - online and on campus

OTHER DISCOUNTS
Including select hotels, cell phone plans (Verizon), computers, entertainment, retail, and more - just for working at Chick-fil-A

Prior experience as a customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.

Requirements/Responsibilities

**Role Summary**:
Support our Front of House areas including Cashier, Dining Room Hospitality, Dining Room Cleanliness, Meal Delivery, Expediting and Drive Thru Operations.

**General Responsibilities**:

- Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and -Creating Emotional Connections (EC).
- Deliver portions that are correct and meet all weight and presentation expectations.
- Execute FIFO (First In, First Out) model with all product.
- Protect the customer experience by ensuring packaging, food presentation and quality is top level.
- Appropriately handle all customer issues and play a positive role in customer recovery.
- Show up on time, have a great attitude and work hard for your entire shift.
- Constantly improve yourself by finding ways to do your work better and faster.
- Proactively pursue the training program and look for opportunities to be cross-trained.
- Be responsible to fill your shift if you are not able to work.
- Ensure your appearance is in compliance with the Handbook
- Be a team player
- Display good stewardship and a sense of ownership for the business

**Requirements**:

- Available to work a minimum of 16 hours per week, including Saturdays.
- Understand the expectation of Chick-fil-A customer service standards and operational excellence.
- Applicants will be expected to be able to work on their feet for several hours at a time.
- Drive-Thru Team Members will be expected to work outdoors in Drive-Thru positions during all 4 seasons.

**Skills/Traits**:
Outgoing and fun
Great attitude
Hard working
Dependable
Honest
Demonstrate leadership attributes
Team-player
Positive attitude & role model
Responsive to team’s needs
Takes initiative
Works to serve others
Motivated to grow and to learn
Great verbal communicator
Outgoing/friendly/patient
Desire for ongoing training/education
Detailed & keenly observant
Passion for procedural discipline

Special Instructions

COMPLETE AVAILABILITY INFORMATION IS REQUIRED TO BE ABLE TO ACCURATELY REVIEW YOUR APPLICATION.