Property Management Specialist

4 weeks ago

Scottsdale, United States Salt River Pima-Maricopa Indian Community Full time

**Definition**:
**Definition**: Under general supervision of the Operations Manager & HHS Supervisor, assists in providing transitional and/or sober living housing to Salt River Pima-Maricopa Indian Community (SRPMIC) Members in need of specified services. Performs all functions related to transitional and/or sober living housing managed by the Division, in partnership with other SRPMIC Departments. Conducts property inspections, health and safety site visits and assists Residents work towards long-term housing self-sufficiency. Utilizes all support resources, services, financial assistance, job/educational referrals for the support of Community Members in transitional and/or sober living situations. **This job class is treated as FLSA Exempt. This is a driving position**

**Essential Functions**: Essential functions may vary among positions and may include the following tasks and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be comprehensive list of tasks performed by all positions in this classification.

**Examples of Tasks**:

- 1. Resident Mentoring, Supervision & Leadership_: Acts as the primary property liaison and support to program residents who are transitioning from an SRPMIC managed program or have experienced an emergency circumstance.
- Encourages individuality and also a sense of “Community” so they become productive and contributing Members of the SRPMIC.
- Supports and monitors the follow-up care with appropriate Case Managers or SRPMIC Department partners that are part of the program requirements.
- Acts as on-site liaison and support the residents and to enforce the provisions and requirements of the program.
- De-escalates tense or challenging situations and circumstances when needed.
- Communicates and coordinates with other SRPMIC departments to supplement applicable assistance needs.
- Maintains confidentiality and protects against disclosure of sensitive Resident information.
- 2. Program Policies & Practices:_ Helps coordinate the policies and practices for Resident occupancy units.
- Participates in the review and update of all Department policies and practices relating to rental home occupancy.
- Conducts Resident pre-occupancy orientation educational sessions to ensure Residents are aware of the agreement provisions, compliance issues, rules, practices, etc. and one-on-one and group counseling services to address resident concerns.
- Determines and documents any and all agreement violations and works through the policy to resolve issues.
- 3. Administration & Operations_: Acts as a liaison between the programs and all service providers and program stakeholders in SRPMIC.
- Performs “On-Call” duty 24/7 except when approved for leave or coordinated days off work with the supervisor.
- Maintains an overall awareness and knowledge of program activities.
- Helps conduct the resident orientation regarding the program expectations, rules and regulations.
- Acts as liaison with the Public Works Maintenance team for scheduled and unscheduled unit maintenance.
- Monitors resident rent payments.
- Helps train assigned staff in the backup/on-call role as required.
- Serves as a Member of the Program Committee for the Transitional/Sober Living Housing team.
- Coordinates the rental unit accounts adjustments in rent payments including decreases, increases, move-in and move-out charges.
- Prepares written correspondence as required.
- Attends on and off-site Resident meetings and staff meetings.
- Updates electronic Resident files.
- Stocks basic residential supplies for new residents and ensures move-in and move-out cleaning, maintenance and repair occur timely for next resident.
- 4. Health & Safety Site Visits_: Performs regular unit inspections and coordinates the work orders resulting from the inspections.
- Conducts routine, random and monthly site visits to ensure the health, safety and good working order of all units including adjoining property and land.
- 5. Administration & Operations:_ Maintains all Resident rental unit and home loan files.
- Ensures files are in compliance with all Federal, State and Tribal Government auditing requirements.
- Works with the Auditors and Low Income Tax Credit Investors to ensure documents and files are being appropriately maintained.
- Ensures compliance and collection of payments while working closely with the Finance Department.
- 6. New Housing Development_: Assists the Supervisor and Manager with coordinating new housing development opportunities for Community Members.
- Attends on and offsite meetings for public information sessions. Assists the Supervisor and Manager in preparing for the educational sessions.
- 7. Miscellaneous:_ Performs other job related duties as assigned by the HHS Supervisor, Operations Manager or other leadership.

Knowledge, Skills, Abilities and Other Characteristics:

- Knowledge of the history, culture, laws, ordinances, customs and traditions along with the housing and

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