Help Desk Technician
2 months ago
**Job Summary**:Provides first line computer system technical support for Oaklawn employees and patients consistent with the Oaklawn Customer Service Model.
**Essential Functions**:
- Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives
- Provide initial prioritization and diagnosis of requests coming to the Help Desk.
- Documents and tracks calls using ticket tracking system. Generate requests for other members of the team when required. Proactively review and manage outstanding requests.
- Acts as a liaison between customers and the information services department.
- Answers complex or challenging calls and with distressed customers, escalating when necessary.
- Maintains clear and timely updates on outstanding items.
- Manages the creation and removal of accounts within our systems.
- Manages the set-up and distribution of equipment, software, and accessories.
- Assists in managing the solutions database as a reference to achieve faster service and more efficient ticket resolution.
- Proactively seeks opportunities to improve processes and customer service and make recommendations for improvement.
- Provides support using remote tools whenever applicable.
**Minimum Qualifications**: Associate degree in Information Technology or related field and one (1) year of Help Desk, Phone Support or customer service experience or a commensurate combination of education and experience).
**Working Conditions**:May be occasionally exposed to hazardous materials or infectious diseases.
**Physical Requirements**: Constantly sit, talk/hear. Frequently lift/carry 1-25lbs, occasionally stand, walk, reach, push/pull, handle/grasp/feel, bend/twist/ stoop/kneel/crouch, lift/carry 50+lbs.
-
Front Desk Associate
5 days ago
Marshall, United States Lodge at Marconi Full timeDescription The Lodge at Marconi is looking for an experienced Front Desk Agent to join our growing team! Responsibilities •Ensure high-quality and efficient guest registration, obtain proper method of payment, conduct credit-limit checks, follow billing instructions, conduct follow-up courtesy calls •Courteously and accurately answer inquiries to...
-
Front Desk Associate
7 days ago
Marshall, United States Lodge at Marconi Full timeJob DescriptionJob DescriptionThe Lodge at Marconi is looking for an experienced Front Desk Agent to join our growing team! Compensation:$23 - $25 hourlyResponsibilities:Ensure high-quality and efficient guest registration, obtain proper method of payment, conduct credit-limit checks, follow billing instructions, conduct follow-up courtesy callsCourteously...
-
IT Technician
5 days ago
Marshall, United States 0001 - CORPORATE OFFICE - JOHNNY'S MARKETS Full timeFLEXIBLE SCHEDULE - WEEKEND WORK REQUIRED Johnny’s Markets is changing the way people think about convenience stores, and as an IT Technician, you’ll play a key role in being a reference point for all IT related issues at the user level and develop solutions in a timely manner. With direction from the IT Manager, you’ll ensure optimal running of all...
-
Front Desk
1 week ago
Marshall, United States HealthCARE Express Full timeDo you make GREAT first impressions?Do you NEVER meet a stranger?If so, HealthCARE Express is searching for reliable and energetic personalities to add to our D.O.F.I. team. "What is D.O.F.I?" you ask. Director of First Impressions. Being on the front lines as the face of the company, the front desk position is a vital part of our organization and patient...
-
Ammonia Refrigeration Service Technician
7 days ago
Marshall, United States Carlson & Stewart Refrigeration Full timeJob DescriptionJob DescriptionCarlson & Stewart Refrigeration, Inc. is a Midwest leader in industrial and commercial refrigeration, is seeking permanent full-time Ammonia Refrigeration Service Technicians for its Sauk Rapids, MN and Marshall, MN locations. We are looking for a technician interested in working on a variety of equipment for a wide range of...
-
Automotive Lead Technician
1 week ago
Marshall, United States Firestone Complete Auto Care Full timeJob DescriptionJob DescriptionCompany OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in...
-
Heavy Equipment Technician
6 days ago
Marshall, United States Republic Services Full timeJob DescriptionRepublic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. We are Sustainability in Action — our promise to be environmentally responsible and to help our customers be environmentally responsible too. Why choose Republic?Joining Republic isn’t just about taking on a new job,...
-
Technician - Rental Equipment
1 week ago
Marshall, United States ZieglerCat Full timeZiegler CAT has an opening for a full-time, experienced Technician to work on a variety of rental equipment including, compact construction equipment, heavy construction equipment, and agricultural equipment. We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our...
-
Medical Laboratory Technician
1 week ago
Marshall, United States Avera Health Full timeFull Time MRM Laboratory 300 S Bruce St Technical/Professional (Clinical) Day/Evening Shift * This position may be eligible for a $10,000 Sign on bonus with a 2 year commitment! Join the team at Avera! Award Winning Health Care: Avera has been named among the nation's 15 Top Health Systems, Forbes list of America's Best-in-State Employers and Level 10...
-
Manufacturing Engineer
1 week ago
Marshall, United States Tenneco Full timeSelect how often (in days) to receive an alert: Responsible for Engineering initiatives/support that is part of the Focus Factory team. Individual works on various manufacturing support projects that include cost saving initiatives, new product launches, maintenance, and team focused metrics and goals related to safety, quality, productivity, scrap, and...
-
Heavy Equipment Technician
3 days ago
Marshall, United States Republic Services Full timeABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping...
-
Maintenance Technician
1 week ago
Marshall, United States TENNECO Full timeJOB SUMMARY: The Maintenance Technician will support manufacturing operations by maintaining, trouble shooting and repairing all facilities and manufacturing equipment in a safe and professional manner. JOB RESPONSIBILITIES: Assist in plant and departmental attainment of safety, quality, productivity, and financial goals Respond to all...
-
Lab Technician
2 weeks ago
Marshall, United States Archer Daniels Midland Company Full timeJob DescriptionLaboratory Technician II - Marshall, MN ADM Corn Processing This is a full-time, hourly position. Summary: Under limited supervision, conducts in-process and finished product testing on dry and liquid products to determine adherence to established specifications of quality and purity. Required Skills Computer skills Strong...
-
Medical Laboratory Technician
7 days ago
Marshall, United States Avera Full time*This position may be eligible for a $10,000 Sign on bonus with a 2 year commitment!Join the team at Avera! Award Winning Health Care: Avera has been named among the nation's 15 Top Health Systems, Forbes list of America's Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME.Culture: Be part of a multidisciplinary team built on...
-
Exciting Opportunity
2 weeks ago
Marshall County, United States TekWissen LLC Full timeJob DescriptionJob DescriptionWe are #hiring! Wind Turbine TechnicianI'm excited to share that we are currently looking for talented professionals to join our client team as wind turbine technicians across the United States. We are open to fresh graduates and those with just 1 year of experience in electrical, mechanical, hydraulic, or composite...
-
Manufacturing Engineer
2 weeks ago
Marshall, United States Tenneco Full timePOSITION SUMMARY: Responsible for Engineering initiatives/support that is part of the Focus Factory team. Individual works on various manufacturing support projects that include cost saving initiatives, new product launches, maintenance, and team focused metrics and goals related to safety, quality, productivity, scrap, and MRO. ESSENTIAL DUTIES AND...
-
Medical Laboratory Technician
1 week ago
Marshall, United States Avera Marshall Regional Medical Center Careers Full time*This position may be eligible for a $10,000 Sign on bonus with a 2 year commitment! Join the team at Avera! Award Winning Health Care: Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME. Culture: Be...
-
Maintenance Tech Lead-2
1 week ago
Marshall, United States Republic Services, Inc. Full timeRepublic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. We are Sustainability in Action - our promise to be environmentally responsible and to help our customers be environmentally responsible too. Why choose Republic? Joining Republic isn't just about taking on a new job, it's about making a...
-
Marshall, United States Archrock Full timeJob DescriptionJob DescriptionTHIS POSITION IS OFFSHORE ROTATIONAL TO THE GULF COAST Overview: Performs maintenance and repair activities on gas compression and/or process equipment, at customer's location, as directed. Acts as a technical resource for more complex issues in assigned area. Skills and Abilities: Ability to: - Demonstrate advanced...
-
CT Technician
1 week ago
Marshall, United States Trustaff Full timeAbout this jobAs a CT Tech, you'll capture important diagnostic images by working directly with the patient. CT Techs and Radiologists must have expert knowledge of the imaging process, so you must be well-versed in the imaging equipment and its operation.Qualifications:Basic professional requirements include: 1-2 years recent experience in the job's...