Retail Sales Associate

3 weeks ago

Amherst, United States Red Cardinal Full time

We at RedCardinal strive to provide an advanced level of professionalism and integrity in the recreational marijuana industry and are committed to working with talented and passionate individuals who wish to operate a retail establishment according to superior professional standards while providing exceptional service to the consumers they serve.

**Description**

The main responsibilities of a Retail Sales Associate are to be an enthusiastic, personable sales agent who can use their extensive cannabis product knowledge to guide customers to the appropriate recreational marijuana product and provide impeccable customer service while complying with all regulations. Under the guidance of the Management Team, the Retail Sales Associate is expected to excel at providing customers with exceptional, prompt, best in class service with accurate and detailed information regarding all products. This includes maintaining a clean and comfortable store environment where all customers are valued and cared for. You will be responsible for assisting the Management Team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines and will be expected to perform any additional duties as assigned.

**Responsibilities**
- Deliver exceptional customer service.
- Guide and direct customers in their marijuana purchasing journey.
- Answer customer questions and concerns.
- Meet and exceed sales goals.
- Ensure compliance in all transactions.
- Assist with opening/closing of store.
- Participate in off-site marketing and community-based events.
- Accept and perform other duties and responsibilities as directed.

**Qualifications/Requirements**
- In-depth knowledge of marijuana, cultivars, consumption methods, commonly preferred products, non-marijuana products and accessories, and trends in the recreational marijuana industry.
- Positive, can-do attitude, solution-based thinker, organized and results driven.
- Team Player, willing to do everything to support your co-workers and customers.
- Willing to work long days, evenings and weekends with a flexible work schedule.
- Participate in off-site marketing and community based events.
- Impeccable customer service skills.
- Previous experience with cash handling and retail point of sale systems.
- Minimum 21 years of age.
- Must possess valid driver’s license or state ID.
- Must pass any and all required background checks.
- Must be able to be approved as a state marijuana agent.

**Physical Requirements**
- Ability to lift and carry up to 50lbs.
- Ability to push and pull large carts filled with products (100 - 200lbs).
- Ability to stand and walk for at least 8 hours at a time.

**Workplace Environment**
- Busy retail environment with moderate noise level.
- Indoor environment; some exposure to seasonal temperature changes.
- Loud at times, music, conversations and radio communication constantly.
- High volume work during peak hours, events and holidays.

**Job Type**: Part-time

Pay: $16.00 - $16.50 per hour

**Benefits**:

- Employee discount

Shift:

- 4 hour shift
- 8 hour shift
- Day shift
- Night shift

Weekly day range:

- Weekends as needed

Application Question(s):

- Are you 21 years old or older?
- What is your availability? Are you available evenings & weekends?

Work Location: In person

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