Case Manager- Health and Human Services

1 week ago


Flagstaff, United States Coconino County, AZ Full time

**Nature of Work**:

- At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.

The Opioid Crisis Response program helps individuals at high risk of overdose connect with community resources, linkages to care, peer support services, and harm reduction education. This position will perform case management for the program utilizing a person-centered approach and a harm reduction framework.

Under general supervision performs work of moderate difficulty coordinating with public programs; implementing and assessing needed services to individuals experiencing mental illness and/or substance use disorders; and performs other related duties as assigned. This position may include clinical oversight as required if operating under a behavioral health license (Ariz Admin Code 9-10-115) with the onsite Behavioral Health provider (ex once every two weeks, four hours per calendar month with the Behavioral Health Provider).

**Please note**: This is a Limited Appointment position funded by the National Opioid Settlement Grant and has an end date of June 30, 2027.

**Typical Duties**:
(Illustrative Only)
- Provides support and advocacy to program participants Investigates and resolves client complaints
- Prepares and maintains records and reports
- Coordinates and collaborates with community-based organizations, public agencies, coalitions, schools and other appropriate facilities to implement programs
- Prepares and disseminates informational program materials
- May participate in the recruitment of volunteers, practicum students and interns
- May supervise and train student employees, interns and/or volunteers
- Performs related work as assigned

Essential functions of this position include but are not limited to: driving; sitting for computer entry, typing, answering telephones, etc; working with and around other staff, administration, inmates and citizens, etc; dealing with interruptions; repetitive motion (hand / wrist) for computer and phone work; vision acuity (near / far); hearing and speech for ordinary conversation; touch and finger dexterity for using radios, intercoms, telephones and computers.

**Minimum Qualifications**:
Three years of administrative experience; OR

Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

ADDITIONAL REQUIREMENTS:
Must obtain an Arizona driver's license by date of hire and maintain it throughout employment.

Community Services Requirement: if this position is in Community Services, then a fingerprint clearance card is required.

This position is non-exempt from overtime.

This position is safety sensitive.
**Preferred Qualifications**: Experience in working with diverse and vulnerable populations with a strong understanding of multicultural issues; bilingual; ability to speak, read and write clearly and concisely in English and Spanish, or English and Navajo, conveying complex or technical information in a manner that others can understand.

**Knowledge, Skills and Abilities**:
**Considerable knowledge of**:

- Challenges and needs of individuals experiencing mental illness and/or substance use disorder
- Community resources and public programs for appropriate referrals and services
- Principles and practices of case management
- Methods and procedures used in determining eligibility for social services
- Social determinants of health and health disparities
- State and federal programs and regulations
- Marketing strategies, processes and available resources
- Culturally diverse populations
- Professional community education and training techniques

**Skill in**:

- Organizing competing priorities
- Interpersonal communication with culturally diverse clients
- Crisis intervention and de-escalation
- Developing educational programs
- Developing and maintaining positive relationships with a culturally diverse client population and various socioeconomic groups
- Evaluating program outcomes and developing appropriate solutions to problems
- Organizing resources and establishing priorities

**Ability to**:

- Interpret, implement and maintain a pr


  • Case Manager

    1 month ago


    Flagstaff, United States Community Bridges Full time

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness....

  • Case Manager

    2 weeks ago


    Flagstaff, United States Community Bridges Full time

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness....


  • Flagstaff, United States Ernest Health Full time

    Overview: At Rehabilitation Hospital of Northern Arizona, our hospital has been ranked in the Top 10% nationally for rehabilitative care for 3 years and has earned The Joint Commission’s Brain Injury Certification and Stroke Rehabilitation Certification. At our 40-bed hospital, we provide specialized inpatient and outpatient rehabilitative services to our...


  • Flagstaff, United States Coconino County Full time

    Nature of Work Are you looking for a rewarding and challenging position in a vibrant and livable location? The Medical Examiners Office, part of the Coconino County Health and Human Services (CCHHS) team, is nestled in the heart of Northern Arizon Medical, Examiner, Health, Assistant, Service, Pathology, Healthcare


  • Flagstaff, United States City of Flagstaff Full time

    **Administrative Duties**: **The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is Northern Arizona's employer of choice!** - Actively supports and upholds the City’s stated mission and values. Under direct supervision...


  • Flagstaff, United States Ernest Health Full time

    Overview: At Rehabilitation Hospital of Northern Arizona, our hospital has been ranked in the Top 10% nationally for rehabilitative care for 3 years and has earned The Joint Commission’s Brain Injury Certification and Stroke Rehabilitation Certification. At our 40-bed hospital, we provide specialized inpatient and outpatient rehabilitative services to our...


  • Flagstaff, United States City of Flagstaff Full time

    Actively supports and upholds the City’s stated mission and values. Under direct supervision of the Human Resources Director, employees of this classification are expected to exercise a high degree of independence, initiative and professional expertise in the day-to-day management of the Human Resources Division. ADMINISTRATIVE DUTIES Supervisory: This...


  • Flagstaff, United States Nurses Network Full time

    **Sign on Bonus available for full -time position!!!** **Are you tired and getting burned out at your current employer? **At Nurses Network, we understand the demands of the home health care profession and are **committed** to creating a **supportive** and **balanced** work environment for our team. We are dedicated to providing a positive work environment...


  • Flagstaff, United States Northland Family Help Center Full time

    **NORTHLAND FAMILY HELP CENTER** **Position : Human Resources Manager** Status : Full Time, Exempt, 40 hours/week Salary : $60,000-$70,000/year depending on experience Hours: Monday-Friday; hybrid work schedule; some flexibility in schedule with approval from Executive Director Benefits : Eligible for healthcare benefits: medical, dental, vision, life...


  • Flagstaff, United States Nurses Network Full time

     Sign on Bonus available for full -time position!!!  Are you tired and getting burned out at your current employer? At Nurses Network, we understand the demands of the home health care profession and are committed to creating a supportive and balanced work environment for our team. We are dedicated to providing a positive work environment to ensure our...


  • Flagstaff, United States Nurses Network Full time

     Sign on Bonus available for full -time position!!!  Are you tired and getting burned out at your current employer? At Nurses Network, we understand the demands of the home health care profession and are committed to creating a supportive and balanced work environment for our team. We are dedicated to providing a positive work environment to ensure our...


  • Flagstaff, United States Coconino County Full time

    At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural...


  • Flagstaff, United States Coconino County, AZ Full time

    **Nature of Work**: At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard...


  • Flagstaff, United States iCare Health Services LLC Full time

    **HCBS Care Coordinator - Community and Home Based Services** **About us** iCare Health Services LLC is a healthcare company providing quality life-enhancing services to individuals and families in the State of Arizona since 2016. iCHS offers a unique combination of premier services such as day programs, behavioral health services, residential services,...


  • Flagstaff, United States iCare Health Services LLC Full time

    **DDD Day Program Manager** **Summary** **iCare **enables people with disabilities - and those who care for them - to achieve their goals and live life to the fullest. The Program Manager has the primary responsibility of managing the daily operations of iCare Day Program. This position serves as the point of accountability for operative program...


  • Flagstaff, United States Northland Family Help Center Full time

    **NORTHLAND FAMILY HELP CENTER** **Position**:* **Domestic Violence Shelter Manager* Status: Full Time, Salary Position, Exempt, Benefits Eligible, 40 hours/week Starting Salary: $55,000-$58,000 depending on experience Closing Date: When Filled Benefits: Eligible for healthcare benefits: medical, dental, vision, life insurance. 403b retirement plan...


  • Flagstaff, United States Johanna Klomann CPA PLLC Full time

    Overview: We are seeking a highly skilled and experienced Human Resources Specialist to join our team. As a Human Resources Specialist, you will play a key role in managing various HR functions and ensuring compliance with employment laws and regulations. This is an excellent opportunity for someone who is detail-oriented, knowledgeable in HR practices, and...


  • Flagstaff, United States Barry-Wehmiller Companies Inc Full time

    About Us: Machine Solutions is the premier provider of advanced equipment and services for the medical device, biopharmaceutical, and blood- and plasma-collection industries. We support our customers' needs and growth by delivering quality and value through a wide breadth of products. Machine Solutions provides proprietary mechanical solutions to a variety...


  • Flagstaff, United States Coconino County Full time

    Nature of Work At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external c Health, Mental Health, Environmental, Specialist, Customer Service, Microbiology, Healthcare


  • Flagstaff, United States Coconino County, AZ Full time

    **Nature of Work**: At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard...