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Patient Advocate/navigator

2 months ago


Apple Valley, United States St Jude Neighborhood Health Centers Full time

Description:
**Requirements**:
**Minimum Job Requirements**

**Education**:
High school graduate or equivalent.

**Experience**:
Minimum of 2 years of experience in an ambulatory or hospital financial counseling.

Minimum 2 years in direct or by phone customer service.

**Knowledge/Skills/Abilities**:
Demonstrates the ability to read, write and speak English and Spanish without an interpreter.

Ability to communicate clearly in a professional and mature demeanor.

Excellent customer service skills via directly and by phone.

Knowledge of medical terminology, and computer skills.

Demonstrates interpersonal/cultural sensitivity and work with a diverse and often underserved population.

Highly organized with strong time management skills, being able to perform simultaneous tasks and prioritize tasks effectively.

**Preferred Requirements**:
**License/ Certifications**:
Certified Enrollment Counselor with Covered California.

**Experience**:
Minimum of 5+ years of experience in an ambulatory or hospital financial counseling.

Minimum 5+ years in direct or by phone customer service.


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