Application System Analyst for Optimization and
2 weeks ago
Overview:
**Please note: H-1B sponsorship is not offered for this opening(s).**
**Travel required for Epic training to Epic HQ in Verona, WI. Other travel may be required within region position is located in.**
**Remote Work option - This person will work their first 90 days in the office. If there is completion of successful 90 day evaluation, this person will have the opportunity to work 8 days per month in the office and the rest from home.**
Salary range for this position is between $61,069-$71,843; Actual pay will be determined by experience, skills and internal equity.
**PRIMARY JOB RESPONSIBILITIES AND ACCOUNTABILITY**:
- Assists Level II and III analysts with requirements gathering, scoping, obtaining buy-in from other departments/business units, planning and implementing solutions.
- Communicates with business partners in a non-technical way so that business requirements can be understood from both the technical and non-technical perspective.
- Uses software platforms that support OSF IT and IT Service Management (ITSM).
- Engages in efforts to document and investigate simple incidents or incidents across multiple service dependencies, resolve them by using analytical practices.
- Solves simple issues independently.
- Assists with the investigation into problems in their area of expertise by using standard and custom problem management tools and processes such as but not limited to root cause analysis and develop plans and recommendations for improvements.
- Develops and manages vendor business relationships as required.
Qualifications:
**REQUIRED QUALIFICATIONS**: Education: Associates Degree or 2 years in information technology or healthcare
Other Licenses/Certifications: Epic certifications are required for role must be obtained within a 6 month timeframe from date of hire and limited to 3 test attempts per certification.
Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.
**PREFERRED QUALIFICATIONS**: Education: Completion of a Bachelors Degree with concentration in Business Administration, Computer Science, Healthcare or other closely related field.
OSF HealthCare is an Equal Opportunity Employer.
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