Field Equipment Support Technician

1 week ago

Whitestown, United States Bayer Full time

**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for all Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.**

**Field Equipment Support Technician**

**YOUR TASKS AND RESPONSIBILITIES**

Join our team and provide technical support to internal equipment operators through strong communication & collaborative relationships with Breeding, Field Solutions, Plant Health, Biotechnology, Market Development, and Climate organization.

The primary responsibilities of this role, Field Equipment Support Technican, are:
(Position may be based in Urbandale, IA, Whitestown, IN, OR Chesterfield, MO - St. Louis area.)
- Provides remote and on-site mechanical troubleshooting and diagnostics to operators of custom agricultural equipment;
- Self-manages workflow and scheduling to keep field teams running;
- Completes support request records and analyze workflow;
- Works with Operators, other team members, Field Service Technicians, and Engineers to investigate systemic issues and help provide fleet wide resolutions;
- Works with 3rd party equipment companies developing troubleshooting methods and solutions to share with team;
- Provides scheduled and impromptu equipment and software training both virtually and on site to internal operators;
- Performs self-audits of documentation and support links to keep information up to date and relevant while assisting in creating new documentation and training videos;
- Handles responsibilities including helping with support ticket data, team schedule management, and arranging support team training.

**WHO YOU ARE**

Bayer seeks an incumbent who possesses the following:
**Required Qualifications**:

- Bachelor’s degree;
- Valid driver’s license (Driving record (MVR) will be reviewed and must meet guidelines based on the company’s Risk Screening for Hiring Drivers;)
- Possess or can acquire a Part 107 pilot license for operating UAVs;
- Ability to work extended hours during peak operational seasons;
- Ability to travel independently domestically (including overnight stays) up to 15%.

**Preferred Qualifications**:

- Five or more years of relevant experience;
- Bachelor’s Degree in Agricultural Technology, Engineering, Computer Science, Agriculture, or related field;
- Prior experience in precision agriculture, agricultural automation and/or machine learning/data analytics;
- Ability to make machine setting adjustments on-site and remotely using xml or text file changes as well as the operator’s user interface;
- Ability to contribute to a rotating on-call schedule (including weekends and holidays as needed.)

Position may be based in Urbandale, IA, Whitestown, IN, OR Chesterfield, MO (St. Louis area).

**YOUR APPLICATION**

To all recruitment agencies: Bayer does not accept unsolicited third party resumes.

Bayer is an Equal Opportunity Employer/Disabled/Veterans

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
- Bayer is an E-Verify Employer.

**Location**:

- United States : Missouri : Chesterfield || United States : Indiana : Whitestown || United States : Iowa : Urbandale

**Division**:

- Crop Science

**Reference Code**:

- 819238

**Contact Us

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