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Front Desk Receptionist

4 months ago

Kew Gardens, United States Kew Gardens Dental P.C. Full time

**Responsibilities**:
Insurance verifications and follow up via phone calls and correspondence to provide pre-estimates of services.
- Collection of co-payments and any fees for service: Updating transaction

history.
- Monthly tracking of unpaid claims, patients past due balances, and budget plans scheduled.
- Proficient in multiple computer systems (Microsoft Word, Powerpoint, Excel) : Proficient in multiple dental systems, including,

but not limited, to Dentrix..
- Arrange proper appointment lineup for doctors, hygienists, and specialists.
- Scheduling appointments to meet or surpass production goals.
- Answering any questions or concerns patients may have regarding their treatment plan.
- Greeting all patients as they enter to ensure a welcoming environment; Checking patients in/out;
- Working recall/inactive call list to make sure we maintain a great patient base while continuing to expand and grow with new patients.
- Follow-up care calls to patients the day after any major treatment has been completed to assess how they are feeling post
- procedure.

**Qualifications**:

- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite, Dentrix.
- Hands-on experience with office equipment (e.g., printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills

Nice-to-Have Skills:

- Experience with computerized systems for order entry
- Knowledge of medical receptionist procedures
- Familiarity with phone systems and phone etiquette practices

This position offers a competitive salary along with opportunities for growth within the company. If you are a detail-oriented individual with excellent customer service skills, we would love to have you join our team as a Front Desk Receptionist.

Pay: $18.82 - $19.48 per hour

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Kew Gardens, NY 11415 (required)

Ability to Relocate:

- Kew Gardens, NY 11415: Relocate before starting work (required)

Work Location: In person