Part-time Che Figata Host/hostess

2 weeks ago

Naperville, United States CityGate Hospitality Full time

**Department**:Che Figata Restaurant

**Reports to**: General Manager

**Status**:Non-Exempt

**Scheduling**:20-30 hours per week

**Availability**: Must be available to work the following schedule

**Wednesday
- Friday**: 3:30pm-10:00pm

**Saturday**:10:00am-10:00pm

**Sunday**:10:00am-3:00pm

**Role Summary**:
This individual is responsible for greeting arriving guests, seating, establishing rapport and assisting with their overall restaurant experience.

**Responsibilities**:

- Meets arriving guests with cordial greeting, escorts to assigned tables, issues menus, and solicits rapport in order to accommodate specials needs or requests.
- Assigns sections and notifies servers of new guests in their section to ensure the guest receive immediate attention.
- Maintains a highly visible appearance in the restaurant during the entire shift and helps servers and bartenders when necessary.
- Manages and controls reservation book (open table) to ensure quality service.
- Maintains a highly visible appearance in restaurant during entire shift.
- Elicits feedback from departing guests on their experience and service.
- Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
- Answers telephones using the standard greeting in a pleasant & professional manner.
- Takes complete and accurate messages and/or reservations from guests.
- Keeps a clean and organized work area at all times.
- Attends daily pre-shift meetings.
- Maintains a complete and up-to-date knowledge of all menu items, daily additions and beverages offered.
- Follows hotel and departmental policies and procedures.
- Understands applicable emergency procedure and evacuations.
- Performs related duties as assigned.
- *This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform._

**Minimum Qualifications**:
**Education**
- High school diploma or equivalent education
- BASSET certification is preferred.
- Illinois Food Handler Certification is preferred.

**Experience**
- Background in Customer Service or experience working in a restaurant.
- Previous experience with MIRCOS system a plus.
- Knowledge of appropriate table settings and service ware.

**Skills**
- Excellent verbal and written skills.
- Neat and clean appearance.
- Ability to work in a team environment.
- Must have a flexible schedule and be available to work nights weekends, and holidays.

**Physical Requirements**
- Must be able to stand and exert well-paced mobility for up to 8 hours.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Must be able to bend, squat and lift up to 30 lbs. on a regular and continuing basis.

**We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.

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