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Back of House Manager

4 weeks ago

Miramar, United States Chick-fil-A | Miramar and Flamingo Full time

**Responsibilities include**:

- Direct the daily operations of a quick service restaurant.
- Follow established opening and closing procedures.
- Ensure all food safety procedures are followed.
- Ensure compliance with company standards in all areas of operations, including: production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability.
- Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
- Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
- Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
- Insures that workstations are clean at all times.
- Insures that cashiers follow cash handling procedures at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
- Perform any of the tasks above as needed throughout shift.
- Addresses guest issues that may arise; consults with management regarding complex issues.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Communicates employee performance and policy/procedure violations to management for appropriate handling.
- Strictly adheres to all Company policies and procedures.

**Job Characteristics**:

- 40-50 Hours per week
- Great Opportunities for Advancement With this position, you have the potential to one day become a Franchisee

**Requirements**:

- You will be required to demonstrate a high level of professionalism, with excellent communication skills.
- You must have the ability to take initiative and possess skills for problem solving and conflict resolution.
- You also must be efficient and detail-oriented with a strong customer focus.
- Must have previous Management Experience.
- Food safety certificate a plus.

**REQUIREMENTS**:
**Benefits**:

- Closed on Sundays
- Flexible Scheduling
- Competitive Pay
- Free Meals
- Health Insurance
- 401k
- $2,500 Scholarship
- Paid Vacation
- 50% Catering Discounts
- Growth Opportunities

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