Director, Relationship Management

2 weeks ago

Houston, United States S&P Global Full time

**About the Role**:
**Grade Level (for internal use)**: 12

**About the Role**: Director, Relationship Management

The Relationship Management role is a position which can leverage knowledge of the energy industry to enhance relationships with Clients and help them maximize the value of their investments with S&PCI.

Due to the breadth of knowledge the Relationship Manager brings they are seen by the Client as the guardian of the strategic Client relationship, orchestrating the deployment of corporate-wide resources to provide value to S&P Commodity Insights’ Strategic and key regional accounts

**The Team**:
The Relationship Management team is responsible for the development and maintenance of long-term relationships with defined Client base to ensure a high level of Client satisfaction and influence the broader adoption of existing and new services as well as the retention of existing business.

**Responsibilities and Impact**:
Responsible for managing S&PCI key relationships for American Strategic and Regional accounts.
Develops and builds meaningful and lasting relationships with key and influential contacts.
Understand the client's business priorities and needs. Act as an advocate and ensure customers are maximizing the value of their investment with S&PCI.
Continuous investigative and collaborative contact with customers to gather strategic information about their business, understand their issues, uncover unrecognized problems providing solutions to them.
Acts as a broker of capabilities or services for clients, advocates internally, and facilitates the involvement of sales and other functions to achieve common goals for the client and S&PCI
Ensures client derives value from enterprise-wide licenses to maintain loyalty by working closely with the Commercial and Research organization, to drive increased usage and broad adoption

S&P Global states that the anticipated base salary range for this position is $88,000 to $130,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses, and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

**What We’re Looking For**:
**Basic Required Qualifications**:
NY, Calgary, or Houston based
- no remote position.
Proven experience of managing major or complex accounts, preferably in commodity or financial information provider role.
Broad understanding of the energy ndustry including understanding the personas of front, mid and back-office functions, as well as analysts.
Excellent communication and presentation skills.
Competent at creating and identifying needs using a proactive and consultative sales approach.

**Right to Work Requirements**:
This role is limited to persons with indefinite right to work in the United States.

**Return to Work**:
About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

What’s In It For You?

**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

**Our Values**:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied o

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