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Key Holder

4 months ago

Santa Monica, United States tory burch Full time

**We are** an American luxury brand known for beautiful, timeless pieces and rich storytelling that evokes optimism and joy. Tory is a fashion designer who draws inspiration from her parents’ effortless style, the worlds of travel, art and interiors, and women globally. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, underpinning the design philosophy and company culture, and driving the work of the Tory Burch Foundation.

When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
- Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
- We have the best team in the world and believe in paying competitively and rewarding high performance.
- Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
- We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers.
- We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
- We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

**This Role is Tailor-Made For You Because**:
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. You’re resourceful and collaborative - a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention. You are also responsible and have a high degree of maturity and integrity to take on the responsibility of opening and closing the store. A sense of humor is a plus

**A Day In The Life**:
The typical day isatypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. As a Key Holder, you will also perform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the store. The consistent thread is that you’ll be working with an amazing team of women and men who share your passion for excellence.

**To Land This Role**:

- 2-4 years of experience in a high volume, customer-driven retail environment
- Strong personal selling and customer relations experience, along with verbal and written communication skills
- Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts

**Why You’ll Want to Join Our Team**:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us

**How We Work Together**
- Adaptable - We change before we have to
- Entrepreneurial - We own it
- Collaborative - There’s no “I” in Tory
- Client & Brand Focused - We put ourselves in Tory’s shoes
- Live the Values - We show up for each other
- Functional Expertise - We’re constantly learning and growing

**#TeamTory Values**

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

**Compensation Range**

The compensation range for this position is 18.00 USD - 24.00 USD. Our offer will be based on your relevant experience and work location.

**Benefits Information**

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.

**Equal Employment Opportunity Statement**

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift: