Claims Coordinator
1 month ago
**Position Type**: Full-Time, Entry-Level
**Salary Range**: $55K-65K; Negotiable, depending on experience and education.
**Schedule**: Monday-Friday 8:00AM-4:30PM
Core Responsibilities:
- Play a significant role in various billing activities, including invoice distribution to clients/customers.
- Manage phone calls, addressing initial inquiries and lead creation.
- Enter lead details into the DASH system, recording customer information, job details, loss descriptions, special instructions, and affected areas.
- Interact with external participants for accurate insurance information recording.
- Assign leads to relevant stakeholders and manage timely follow-ups.
- Coordinate Estimator assignments and post-Performance Authorization uploads.
- Monitor compliance tasks including contact and inspection dates.
- Work with Business Development and Estimators for lead conversion, scheduling inspections, and executing Performance Authorizations.
- Support billing activities including invoice distribution.
- Maintain regular customer communication, updating on progress and estimation processes.
- Create and maintain Dash Notes for internal communication regarding lead status and job assignments.
- Qualifications:
- High School Diploma or GED required.
- Minimum of 1-year of administrative experience is preferred.
- Strong organizational and multitasking skills
- Proficiency using DASH or similar job management software.
- Basic understanding of the insurance claims process would be advantageous.
- What We Offer:
- Employee Growth Plan-we promote from within
- Company Sponsored Personal & Professional Development Training
- Weekly Pay Schedule
- Paid Holidays & Time Off
- Multiple Individual or Family Health Options; including Free, PPO HAS/FSA
- Supplemental Dental & Vision plans
- 401K Retirement Plan with a 4% Employer Match on employees 5% contribution after one year
- Employer Subsidized Life Insurance
- Employee Discount Marketplace
About US:
- Kustom has spent decades earning our reputation as a nationally acclaimed and industry-leading property restoration firm. We provide unparalleled property restoration services to commercial, industrial, and residential clients. Privately-owned and operated, our legacy is built on bringing the creative thinking, attention to detail, and high level of service it takes to ensure that life and business prosper as usual for our clients across the country.
**Kustom US INC.Trust That Builds
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