Bakery Bench Hand

Job Summary:
**Job Title: Bakery Bench Hand**

**FLSA Status: Hourly**

**Reports To: Bakery Department Manager**

Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates in an effort to keep the bakery department stocked and full of fresh product.

Creativity in the form of food is the name of the game in our Bakery; Festival’s bakery associates are here to enhance the special moments and occasions in our guest’s lives by providing a fun & fresh bakery assortment.

**Job Description**:
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Recipe & Production control
- Recipes and production lists are explicitly followed
- Attention to dates and freshness of every product
- Proper shrink reporting and handling on outdated items
- Ensures high quality standards are met in all items produced
- Adherence to all Health Department guidelines and Festival sanitation practices
- Cleanliness of Baker prep areas
- All areas and surfaces must be cleaned and sanitized at all times
- Proper glove use with all associates
- Pans, dishes, and other tools are clean and organized
- Keep cooler, freezer, and dry storage areas clean and organized
- Must be food safe certified
- Watches over items on the sales floor
- Keeps an eye on service floor, deciding what potentially needs to be made to ensure proper coverage for the evening
- Provides excellent services to all guests
- Assists guests with finding items they are looking for on and off the sales floor
- Takes and execute special orders and requests
- Addresses guest concerns with prep and kitchen made items, and resolves issues when a guest is not satisfied with the service or product received
- Required to maintain food safety logs
- Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
- Other duties as assigned

**QUALIFICATIONS**
- To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions.
- Ability to deal tactfully and effectively with guests and all personnel
- Follow all safety requirements and company safety policies
- Proper training and knowledge of the following equipment/procedures: ovens, mixers, slicing and packaging machinery, proper lifting techniques, trash compactor and baler usage

**PHYSICAL DEMANDS AND WORK ENVIRONMENT**
- The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Stand in one spot for a long period of time, bend stoop, and kneel regularly (70% of time)
- Full range of upper body motion
- Lifting up to 60 pounds on a frequent basis (50% of time)
- Occasional exposure to extreme temperatures (20% of time)
- Frequently near moving machinery (70% of time)
- Repetitive motion of hands and wrists

**WORK SCHEDULE**
- The Bakery Bench Hand is an hourly position that may be part time or full time. The work schedule generally includes mornings, afternoons, weekends, and holidays, with the flexibility to work evenings or overnight as needed.

Company Overview: We are a Wisconsin family
- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs. Here are a few of the ways we support our associates: -Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household. -Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays. -Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility. -Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs. -Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LE