Orchestrate Experience Specialist

1 month ago

Milwaukee, United States EVERSANA Full time

**Company Description**
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

The **Orchestrate Experience Specialist** is a skilled and visionary professional focused on understanding and analyzing the Business & Marketing strategy tactics and requirements and converting those defined experiences into a workflow aka journey.

As an Experience Specialist, you will be responsible for providing thought leadership and driving innovation in the rapidly evolving digital landscape. Your role will focus on developing logical and innovative ways to design experience in a platform used for building workflows for marketing purposes creating exceptional omni-channel experiences for EVERSANA clients. You will collaborate closely with cross-functional teams, including marketing, media, sales, strategy, sales, patient services, and technology, to ensure seamless integration of marketing, technology, and data strategies. This role requires a deep understanding of marketing technologies, data-driven experience, and the healthcare marketing industry, as well as strong communication and analytical skills.

**Responsibilities**:

- ** Tactical responsibility**: Responsible to create journey/ workflows based on requirements delivered by CX teams for a given campaign. Translate business logic and media plan into a step-by-step experience including management of governance rules, exceptions, and triggers as part of developing end to end journeys. translate business requirements from stakeholders into ORCHESTRATE solutions. This can include but is not limited to CX, Deployment Services, Patient Services, Media, and other internal groups.
- ** Strategy Development**: Collaborate with cross-functional teams, including Strategy CX, marketing, design, data analytics, and development, to define and execute solutions that align with the EVERSANA objectives and client goals. Develop comprehensive strategies that leverage digital tools, platforms, and technologies to advance commercial marketing capabilities and drive measurable results. Ensure the experiences created translates into data that is visualized to create actionable and timely insights.
- ** Healthcare and Life Science Expertise**: Deeply understand the nuances of the healthcare and life science industry, including regulatory compliance, data privacy, and security considerations.
- ** Client Collaboration**: Collaborate closely with internal clients to understand their business objectives, challenges, and target audiences. Translate requirements into innovative technology solutions and strategies. Provide strategic guidance and recommendations leveraging technology to achieve their destination and campaign goals.

**Qualifications**
- Bachelor’s degree in computer science, Marketing, Business, or equivalent experience.
- In-depth knowledge of digital marketing technologies, trends, and platforms. (e.g., Salesforce, Market, Adobe, ESPs etc.)
- Understanding of the healthcare and life science industry, including compliance requirements and privacy regulations.
- Familiarity with omni-channel marketing and creating seamless customer experiences across multiple touchpoints.
- Strong communication and presentation skills, with the ability to effectively articulate complex concepts to both technical and non-technical stakeholders.
- Proven ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously.
- Self-starter, who is willing to take initiative and contribute to overall experience building process for marketing campaigns. Good to have
- Data analysis &, SQL query skillset.

**Additional Information** OUR CULTURAL BELIEFS**:
**Patient Minded **I act with

  • Customer Experience Specialist

    6 days ago

    Milwaukee, United States Direct Supply Full time

    DIRECT SUPPLY Customer Experience Specialist MILWAUKEE , Wisconsin Apply Now JOB REQUIREMENTS: Position Summary: Direct Supply is building the futureof healthcare technology with industry-leading products, solutions andplatforms to help improve the lives of millions of seniors and those whocare for them. In the Customer Experience Specialist position,...

  • Customer Experience Specialist

    4 days ago

    Milwaukee, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Experience Specialist

    6 days ago

    Milwaukee, United States Direct Supply Full time

    Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Customer Experience Specialist position, you’ll play a crucial role in enhancing customer loyalty by creating and managing customer...

  • Customer Experience Specialist

    7 days ago

    Milwaukee, United States Direct Supply, Inc. Full time

    Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.  In the Customer Experience Specialist position, you’ll play a crucial role in enhancing customer loyalty by creating and managing...

  • Remote Marketing Travel Specialist

    5 days ago

    Milwaukee, United States Travel by Tilly Full time

    Join our dynamic team and immerse yourself in an environment that's all about support, fun, and creating unforgettable memories that last a lifetime! We firmly believe that while things may fade, experiences are forever priceless. Explore a world of growth opportunities, top-notch training, enticing company perks, and the flexibility of working hours...

  • Security Automation Engineer III

    4 days ago

    MILWAUKEE, United States Northwestern Mutual Full time

    At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the...

  • Assistant Teacher

    6 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness...

  • Assistant Teacher

    6 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources Assistant Teachers at The...

  • Assistant Teacher

    5 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceEmployee discountsFlexible scheduleFree food & snacksFree uniformsHealth insurancePaid time offTraining & developmentTuition assistanceVision insuranceWellness resources Assistant Teachers at The Learning Experience are not just educators but ambassadors of happiness. They are...

  • Assistant Teacher

    5 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentTuition assistanceVision insuranceWellness resources Assistant Teachers at The Learning Experience are not just educators but ambassadors of happiness....

  • Lead Teacher. Job in Milwaukee Allied-IT Jobs

    6 days ago

    Milwaukee, Wisconsin, United States The Learning Experience - Corporate Childcare Centers Full time

    Benefits:Dental insurance Health insurance Paid time off Lead Teachers at The Learning Experience are not just educators but ambassadors of happiness. They are responsible for creating moments that echo our mission - to make a difference in the lives of children, their families, and the communities we serve. Our Lead Teachers set the academic foundation...

  • Lead Teacher

    6 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources Lead Teachers at The Learning...

  • Lead Teacher

    6 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources Lead...

  • Lead Teacher

    5 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources Lead Teachers at The Learning...

  • Lead Teacher

    5 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistanceVision insuranceWellness resources Lead Teachers at The Learning Experience are not just educators but ambassadors of...

  • Lead Teacher

    5 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentTuition assistanceVision insuranceWellness resources Lead Teachers at The Learning Experience are not just educators but ambassadors of happiness. They...

  • Lead Teacher

    7 days ago

    Milwaukee, United States The Learning Experience - Corporate Childcare Centers Full time

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources Lead Teachers at The Learning Experience are not just educators but ambassadors of happiness. They...

  • Billing Specialist

    1 week ago

    Milwaukee, United States Extension, Inc Full time

    Extension is seeking a Billing Specialist for a Contract to Hireopportunity with one of our clients located in Milwaukee, WI. Our Client’s Track Record Growing Transportation Company Over 100 years in business Excellent company culture What You’ll Impact at Our Client As the Settlements Specialist, you will be responsible for understanding the billing...

  • IT Specialist

    4 days ago

    Milwaukee, United States Jax Kar Wash Full time

    Overview: Are you looking to be part of a fun, hard-working, innovative, professional, coachable, positive, and growing organization? Then this is your opportunity! These are some of our values and beliefs here at Jillys Car Wash. As one of the fastest-growing companies in the country, there are also excellent advancement opportunities. We are looking for a...

  • Behavioral Health Specialist

    2 weeks ago

    Milwaukee, United States Community Care, Inc. Full time

    Behavioral Health Specialist Community Care is hiring a Behavioral Health Specialist. This rewarding opportunity is perfect for someone who enjoys team collaboration, being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as...