Smart Factory Logistics Specialist

3 weeks ago

Phoenix, United States Bossard North America Full time

**Essential Duties and Responsibilities **include the following:

- Employee needs to be trained at the ARIMS Superuser level.
- Create configuration in ARIMS for new customers and select which SFL system(s) customer will use
- Knowledge of how the different SFL systems work and how to install and maintain them. These systems are SmartBin Classic, SmartBin Flex, SmartLabel, and Bosscode.
- Complete change requests in ARIMS configuration for usage, location, customer part number, Bossard article number, price, weight, and adds/deletes. These may be from inside salespeople at Bossard or directly from the customer contacts.
- Perform Logistic Checks on the customer’s ARIMS configurations for recommended changes to usage, ROP, and ROQ. This should be done at least annually for each SFL customer.
- Print labels if needed for changes mentioned in the proper office location or print locally and mail/ship to location they are needed.
- Check accounts in your region for errors in the ARIMS software and available reports within. Notify responsible Bossard personnel of errors and assist with correction when needed.
- Train Bossard employees on the ARIMS software web-based system. This would include how to export reports, view errors and address what needs to be corrected, entering change requests
- Train customers on ARIMS software, this includes different data screens, reports, and possibly interactive (change requests).
- Create pick lists for SFL equipment and arrange shipments for customer setups
- Co-ordinate new SFL equipment installations at customers with Market Managers and sales. This will include creating the configuration in ARIMS and shipping the necessary equipment to the customer. Also, estimating the number and type (SFL knowledge) of people needed for the installation and estimated duration.
- Supervise SFL Installations at customers
- Provide support and at times create and present sales presentations on the SFL systems and how they can be used at customers.
- Other duties may be assigned.

**Competencies**

To perform the job successfully, an individual should demonstrate the following competencies:

- **Adaptability**:

- Maintaining effectiveness when experiencing major changes in work, tasks, or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- **Attention to Detail** - Follows detailed procedures and ensures accuracy in documentation and data.
- **Building Strategic Working Relationships** - Developing and using collaborative relationships to facilitate the accomplishment of work goals.
- **Contributing to Team Success **- Actively participating as a member of a team to move the team towards the completion of goals.
- **Decision Making** - Identifying & understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
- **Ethics** - Treats people with respect; Upholds organizational values.
- **Follow Up** - Establishing procedures to monitor the results of delegations, assignments, or projects; taking into consideration the skills, knowledge and experience of the assigned individual and characteristics of the assignment or project.
- **Initiating Action** - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- **Managing Work (includes Time Management)** - Effectively managing one’s time and resources to ensure that work is completed efficiently.
- **Planning and Organization **- Establishing courses of action for self and others to ensure that work is completed efficiently.
- **Safety Awareness** - Being aware of conditions that affect employee safety.
- **Stress Tolerance** - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

**Education and/or Experience**

A degree in Business or Supply Chain Management or comparable experience

**Language Skills**

Ability to read, analyze and interpret general business periodicals, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports & business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, employees of the organization, and the general public.

**Mathematical Skills**

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent. Ability to draw and interpret bar graphs.

**Computer/System Skills**

To perform this

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