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House Attendant

4 months ago

Chicago, United States Study Hotels Full time

**The Study at University of Chicago** is currently seeking a part-time **House Attendant **to ensure a sophisticated guest experience by way of cleaning common areas, replacing malfunctioned units and furniture, responding to guest requests and inquiries, having the ability and knowhow to multi-task and prioritize assignments, coordinating with other personnel to ensure that both guest & internal concerns/issues regarding cleanliness and requests are handled with accuracy and in a timely fashion.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

**Responsibilities**:

- Respond to all guest requests via iPhone and verbally.
- Clean door glass and sanitize door handles.
- Sweep and mop floor including banquet/living room stairs.
- Vacuum all carpeted areas including area rugs and velvet sofas.
- Dust bookshelves, computer table, windowsills, base of the standing lamps
- Sanitize all end tables, writing desk and front desk counter.
- Sanitize elevator cab buttons and handrails.
- Polish walls and mop floor
- Clean meeting spaces: wipe tables & countertops, clean windows, and vacuum
- Clean baseboards, mirrors & vents
- Clean bathrooms: countertops, sinks, toilets, and mop floors
- Replenish C Folds, soap, lotion & toilet tissue.
- Wipe down all machines in fitness center.
- Ensure fitness equipment is placed neatly.
- Replenish water, hand towels, wipes & soap and remove used items.
- Clean/Dust top of television, microwaves, & fridge in breakroom
- Place linen, remove trash & miscellaneous items on every landing.
- Stock needed items whether on landings, storage closets, in rooms etc.
- Assist in the removal of carpet and or furniture stains.
- Report any damages, shortcomings, and disturbances to management.
- Check and maintain chemical stock levels and inform management at moderate levels.
- Periodically monitor work areas and guest facing areas to ensure cleanliness.
- Comply with all rules regarding health and safety of guests and coworkers.
- Ability to work a flexible schedule, including weekends and holidays.
- Assist other team members to contribute to the best overall performance of the department and the hotel.
- Any other duties assigned by Supervisor/Manager/Director of Rooms

**Fundamentals**
- Must be at least 18 years of age.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- The ability to positively communicate effectively with guests and team members verbally and/or in written form with basic English communication skills.
- Ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to a maximum of 50 pounds.
- Ability to stand and walk for an entire shift and perform repetitive motions.
- Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment.
- EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
- Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.

**About Us**

The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance of the University of Chicago in Chicago, Illinois.

The 167-room hotel features areas of discovery and connection for purposeful guest interaction, including custom writing desks complete with postcards to encourage guests to connect with family and friends postage free. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

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