Housing Technician

**Introduction**:
**THE CITY OF OCEANSIDE IS AN EQUAL OPPORTUNITY EMPLOYER.**

**Examples of Duties**:
**CLICK LINK FOR FULL CLASS SPECIFICATION**: Housing Technician

**Minimum Qualifications**:
**Knowledge of**:

- Principles and practices of customer service.
- Methods and techniques of conflict resolution.
- Principles and procedures of record keeping.
- English usage, spelling, grammar, and punctuation.
- Mathematical principles.

**Ability to**:

- Learn the operations, services and activities of Section 8 and low rent public housing programs.
- Learn the methods and techniques to verify information received from applicants.
- Learn community resources available to low income clients.
- Learn rules and regulations governing public housing programs as they relate to program eligibility.
- Learn, interpret, and explain program rules, regulations, policies, and procedures to applicants.
- Deal effectively with a wide variety of people.
- Respond to requests and inquiries from the general public.
- Analyze problems and make appropriate referrals.
- Gather data and make accurate mathematical computations.
- Generate a variety of reports from specialized computer systems.
- Maintain and update accurate records and files.
- Typing at a speed necessary for successful job performance.
- Understand and carry out oral and written instructions.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective relationships with those contacted in the course of work.

**Experience and Training**

**Experience**:Some experience in a position involving extensive public contact. Experience in Federal, State and local housing assistance programs is highly desirable.

**Training**:Equivalent to the completion of the twelfth grade.

**Working Conditions and Selection Process**:
**Environmental Conditions**:Office environment; exposure to computer screens; extensive public contact.

**Physical Conditions**:Essential functions may require maintaining physical condition necessary for sitting and standing for prolonged periods of time; speaking and hearing to exchange information; visual acuity to read and interpret information.- **Note: Prospective employees will undergo, and must successfully pass, a background reference check (including fingerprinting) and a medical examination. Drug screening may be required.**

RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED.
- CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE.
- THE PROVISIONS IN THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.