Rehabilitation Case Coordinator I

2 months ago

Rockford, United States State of Illinois Full time

**Agency** : Department of Human Services

**Opening Date**: 04/16/2024
**Closing Date/Time**:04/29/2024
**Salary**: Anticipated Salary: $3,590 - $4,852 per month ($43,080 - $58,224 per year)

**Job Type**: Salaried
**County**: Winnebago
**Number of Vacancies**: 1
**Plan/BU**: RC014

**transcripts, license and/or proof of certification when specified may result in ineligibility.**
**Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.**

**Posting Identification Number **36984**

**Position Overview**:
**Responsibilities**:

- Works with counselor(s) and the case management system to determine daily priority of customer service delivery.
- Collects, reviews and processes Individual Provider (IP) time sheets bi-monthly.
- Assists applicants, program participants, family members/guardians/care givers, vendors and referring agencies with understanding program rules, policies, eligibility criteria and other aspects of the Home Services Program.
- Meets frequently with Home Services Program staff within the office and/or supervisor to plan and/or discuss general casework activities.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

**Minimum Qualifications**:

- Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of high school.
- Requires two (2) years of clerical related experience that demonstrates incorporation of working-level proficiency and accuracy in performing keyboarding functions.
- Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.

**Conditions of Employment**:

- Requires ability to travel for training.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

**Work Hours**: Mon-Fri 8:30am-5pm
**Work Location**: 171 Executive Pkwy, Rockford, Illinois, 61107

Division of Rehabilitation

Bureau of Customer and Community Field Services

Region 2

**Posting Group**:Social Services

**About the Agency**:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)

This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions. There are three categories of UMP titles: 1) certificate titles which require passing a written proficiency exam; 2) credential titles which require the possession of a specified college degree and/or licensure; and 3) dual titles for which a certificate may be earned by following either the certificate or credential pathway.

**APPLICATION INSTRUCTIONS**

If you are not already signed in, you will be prompted to do so.

If you have questions about how to apply, please see the following resources:

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