General Manager

1 week ago


Houston, United States Associa Full time

**Job Summary**

A General Manager (typically on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager I will also assist the lead General Manager with oversight and support of the various departments within the Community Association including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager I is the liaison to the lead General Manager and residents primarily, but will also occasionally interact with vendors, board members and committee members, as well as Associa staff.

**_Duties include but are not limited to:_**
- Supervise all administration staff at the community.
- Assist with employee hiring, training, supervising, and performance management.
- Assist with preparing schedules and establishes priorities for routine and special work projects.
- Assist with annual budget.
- Assist with the administration of the various functions of the community within the projected and approved operating budget.
- In conjunction with the General Manager II/III, act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
- In conjunction with the General Manager II/III, work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.
- Other duties as assigned.

**Requirements**:
**Knowledge and Skills**
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Knowledge of company policies, procedures and forms.
- Knowledge of conflict resolution techniques at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.

**Education and Experience**
- Associates Degree required; Bachelor's Degree preferred
- 3 - 5 years of directly related or closely related experience; Community Association experience preferred
- 0 - 3 years of Management and/or Supervisory experience preferred


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