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Operations Supervisor

3 months ago

Hodgkins, United States GES Full time

Overview:
**This position is at the Sheraton Grand Chicago located at 301 E North Water St, Chicago, IL**

GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world - think international medical symposiums, industry leading exhibitions for technology, manufacturing that help communities meet, educate and move their mission forward. From initial strategy to show-stopping audio visual, accommodations to award winning creative - and every detail in between - we create shows that propel commerce, education and community

Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution.

Assist in the coordination and development all operational aspects of all Show-Site operations, which are inclusive of Freight, Logistics and Decorating. Deliver the highest level of customer service in the most efficient manner possible. Reports directly to the Senior Operations Manager.

**Responsibilities**:

- Manage assigned show, or assigned area on show to ensure direct costs are at or below plan.
- Support Accounts (Level Owner, Hall Owner, Special Projects)
- In conjunction with the Operations Manager, ensure proper billing practices and proper documentation of materials, labor, and rental equipment is preformed to ensure accurate invoicing, for the purpose of capturing all revenue.
- Demonstrate an understanding of compliance requirements for OSHA, DOT and Safety Requirements, and manage teams to perform in accordance with all regulatory requirements
- Coordinate activities with vendors and facilities on assigned areas/projects
- In conjunction with the Operations Manager, review all labor calls and staffing plans on assigned event areas/projects
- Manage the labor and productivity tracking and reporting process for event areas/projects. Assist in show labor analysis.
- Manage all operations involving Union personnel within the guidelines and spirit of the current contract.
- Basic understanding of Management Rights and Manage to the agreed upon Collective Bargaining Agreement
- Performs other duties as assigned and deemed necessary of the position

Qualifications:

- College degree preferred
- Required one (1) to three (3) years in an operational environment
- Must demonstrate proficiency in basic financial and computer skills
- Strong organizational, planning and communication skills
- Must be detail oriented, excellent communicator, a team player and a self-starter understanding team goals.

Work Environment:

- Requires ability to adapt to multiple settings and shifting responsibilities
- Must be able to work under pressure
- Opportunity to work nights, weekends and at showsite
- Position may require long hours during several months of the year. Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas
- Frequently encounters uncomfortable temperatures, dust and/or other conditions
- Requires working both alone and with others in a team atmosphere
- Requires working with union and non-union employees

**Benefits**:
Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

- Competitive salaries
- 401K with company match
- Healthcare/vision/dental insurance
- Wellness benefits
- Career development program
- Employee assistance program
- Vacation time
- Community involvement opportunities
- Team activities

And much more

EEO Information: We are making intentional efforts to promote positive work environments that welcome a variety of backgrounds. We are an equal opportunity employer and understand that for our community to thrive, we must appreciate and celebrate each one of our team members’ own uniqueness.