Support Services Specialist I

4 weeks ago

Sacramento, United States EMS Management & Consultants Inc Full time

Description:
**Who is Wittman Enterprises?**

Wittman Enterprises, an EMS|MC company specializes in revenue cycle management for EMS teams. Focusing on providing products and services specifically designed to ensure that EMS providers are reimbursed in a timely manner for the services they provide.

As an EMS billing specialist, Wittman Enterprises optimizes revenue recovery efficiencies by providing the appropriate service levels for the tasks involved. When you call, you reach a live person who treats every client and every patient with the same expert care and attention.

With this level of specialization, we have built a team of dedicated, industry-leading experts with unprecedented experience to maximize our clients EMS revenue.

**Job Type**: Full-time

**Location**: Onsite
- Rancho Cordova, CA

**Title**: Support Services Specialist I

**About this role**:
Under the supervision of the Division Manager, a Support Service Specialist provides a full range of support functions in line with company policies and business plans and in a cost-effective and efficient manner.

**As a Support Services Specialist with Wittman Enterprises, you will**:

- Process, sort, and distribute daily incoming mail and faxes to appropriate departments for
- processing.
- Process and log incoming daily patient care reports.
- Process insurance claim forms to attach all appropriate documentation such as the patient care report and/or insurance explanation of benefits.
- Process outgoing mail such as placing outgoing correspondence in appropriate envelopes along with mailing label and metering the mail.
- Prepare correspondence to be scanned into the imaging system for processing or for record keeping.
- Prepare and fax Hospital Face Sheets requests on a weekly basis to include contacting the
- Hospital to obtain contact information for the Medical Records Department.
- Stamp and audit payments received prior to deposits to ensure accuracy of payment and payee.
- Prep and tally cash batches.
- Pulling patient demographic information from hospital connections.
- Cross training of front desk functions.
- Undertake any other duties as required, which are commensurate with the position.
- Adhere to all company policies and procedures.

**Requirements**:
**You will be successful in this role if you**:

- High School Diploma or GED
- Good computer knowledge such as Excel, Word, Open Office, Outlook and PowerPoint.
- A Fast thinker can work independently with problem solving skill.
- General use of office equipment or programs i.e. fax, phone, outlook
- Ability to communicate professionally, accurately, and effectively, both verbal and written, as well as on the telephone.
- Organized individual who can manage multiple projects under pressure.

**Key skills we hope you have**:

- Detail oriented.
- Multi-tasking in a fast-paced environment

**Why Wittman Enterprises**:

- On the job training
- Friendly Atmosphere
- Growth opportunities
- Career Development Plans
- Comprehensive benefit package
- Wittman Enterprises, LLC provides equal opportunities before and during employment by administering each and every phase of its personnel program without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status or sexual orientation. We are committed to creating an inclusive and supportive work environment for the success of our employees. With this mission, the Company continually develops and maintains affirmative action programs, assuring this commitment._

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