Cashier

1 month ago

Green Bay, United States Oneida Hotel Full time

**Perks**:

- Discounted food. -Travel benefits. -Reduced room rates -Location flexibility -Employee events -Paid training and development opportunities

**QUALIFICATIONS**:

- High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to multitask.
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
- Must routinely meet deadlines.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.

**RESPONSIBILITIES**:

- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards)
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Employees must at all times be attentive friendly helpful and courteous to all guests' managers and fellow employees.
- Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
- Collect money and/or credit cards from guests and servers and make correct change.
- Operate the approved credit card machine.
- Prepare cashier report at end of shift.
- Pay out servers' and service attendants' tips if applicable.
- Greet and seat guests at appropriate tables in a timely manner.
- Perform opening and closing duties according to established side-work checklist.
- Be attentive of guests' needs and assist in providing a pleasant dining experience.
- Properly take reservations for all outlets.
- Have a thorough knowledge of menus and current specials in all applicable outlets.
- Answer the phone according to standards.
- Communicate effectively and courteously over the telephone.
- Take a room service order according to hotel standards.
- Assist servers and host/hostess in the serving of guests as needed.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Attend meetings/training as required by management.
- Perform other duties as requested by management.

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