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Administrative Quality Assurance Specialist
3 months ago
**The Company**
Monarch Roofing is the leading provider of roofing solutions to Commercial and Residential property owners. We take pride in installing the best roofing systems, offering the best protection available and specific to our local area. Our roofing systems are proven to lower long term cost and increase the curb appeal. We specialize in all roofing aspects including Metal, Tile, Shingles and Low Slope Roofs. Monarch Roofing is Certified with all products used including (but not limited) to: GAF Master Elite, GAF Master Commercial, Duro-Last Installer, GACO.
**The Position**:
The **Administrative (data/document control)** position at **Monarch Roofing of Hilton Head** supports multiple projects simultaneously and is responsible for the proper data collecting and entry before start of jobs and for handling data and documentation after jobs are completed. This position plays an important role in gathering information from team members and customers and helps to build a solid foundation for all jobs. Most of the Administrative (data) position’s job duties will be done in the office, at a computer.
- This is not a remote position._
**Essential Job Duties**:
- Responsible for entering data in system accurately and efficiently.
- Ensures data remains consistent across the database and company CRM systems.
- Reviews and approve contracts, including all elements required for job approval.
- Enters data into CRM and Excel program.
- Prepares internal and external corporate documents for the team members
- Behaves as an integral part of a sales team, collects information from others.
- Handles after sales follow up procedures.
- Updates Company CRM system based on communication with customers and inside team.
- Upholds closing procedures including warranties, letters of completion.
- Schedules, after project completion, final call appointment between the customer and Project Manager.
- Helps homeowner get what they deserve, the best.
- Upholds a strict level of confidentiality.
- Helps customers before and after projects are completed.
- Attends company events, fairs and trade shows as assigned.
Pay: $17.00 - $20.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Data entry: 1 year (preferred)
Ability to Commute:
- Ridgeland, SC 29936 (preferred)
Work Location: In person
