Csr - Outbound Sales Associate

3 weeks ago


El Dorado Hills, United States CABS Heating & Air Conditioning Full time

**CSR - Outbound Sales Associate**

**Hours of Work**:You are expected to work Monday - Friday 4 pm - 7 pm. Additionally, this role may require occasional weekend work during the hours of 8 am - 5 pm. We will ensure to provide notice of any variations in your daily hours or additional days required.

**Role Summary**:
The Outbound Sales Associate at CABS Heating & Air Conditioning is responsible for re-engaging with existing customers from our database to generate new business opportunities. Using Service Titan, this role focuses on maximizing the potential of our current client base through targeted outreach efforts. If an external customer list is obtained the role will include contacting potential customers using such a list. This position earns a competitive wage of $18-$21 per hour, depending on experience.

**Primary Responsibilities**:

- Customer Service:

- Prioritize calls according to customer and/or operational needs.
- Maintain complete, accurate and updated information in the customer database.
- Maintains the scripting required and provided by the company for quality and efficient interactions with the inbound client base.
- Customer Database Re-engagement:

- Use Service Titan to identify opportunities within our existing customer database for upselling or reintroducing our services.
- Implement targeted outreach strategies to existing clients to promote new offerings, updates, or maintenance services.
- Prospect Outreach:

- Conduct outreach to potential leads from acquired lists, introducing our services and identifying opportunities for engagement.
- Balance this outreach to maintain a focus on relationship-building rather than traditional cold calling.
- Sales Coordination and Scheduling:

- Schedule appointments, follow-up calls, and manage the sales pipeline through Service Titan.
- Regularly update and maintain accurate sales activity records.
- Building Customer Relationships:

- Strengthen relationships with existing customers through follow-up communications and personalized service offerings.
- Address customer inquiries and concerns, ensuring satisfaction and loyalty.
- Product and Service Knowledge:

- Stay informed about industry trends and CABS latest services and specials to effectively communicate benefits to both existing and potential customers.
- Collaborative Efforts:

- Coordinate with internal teams like customer service and technical support to ensure seamless service experiences for customers.

**Qualifications**:

- High school diploma **OR** equivalent
- 2+ years of customer service experience
- Exceptional communication and customer service skills
- Basic computer skills
- Experience using Microsoft Word and Excel
- Ability to work extended hours, nights, and weekends
- Ability to read a map and geographical knowledge of our service area



  • Woodland Hills, California, United States Aston Carter Full time

    Description:• Onboard new merchants • Make outbound sales calls • Take inbound sales calls (if any) • Consistently follow up with Leads and update CRM • Answer Merchant's inquiries • Provide Merchants with information regarding products and services • Maintain and foster a positive relationship with all merchants in the portfolio • Assist...

  • Sales Associate

    4 days ago


    El Dorado, United States Hibbet Sports Full time

    00694 El Dorado, KS LE_301 Hibbett Retail, Inc. Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store....

  • Sales Associate

    2 weeks ago


    Beverly Hills, United States Quintessentially Estates Los Angeles Full time

    About Us: Join our dynamic team at Quintessentially Estates LA, a leading real estate firm. We are dedicated to delivering outstanding service and value to homeowners. We seek a motivated and professional Sales Associate to expand our reach and introduce our unique propositions to homeowners. **Job Description**: As a Sales Associate, you will make outbound...


  • El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Sales Implementation Specialist, Associate will focus on Client Implementation launches and complex renewals. This role reports to the Senior Manager, Sales Analysis and Operations. This role will directly contribute to ensuring a high-quality onboarding and renewal experience for our external partners, focus on the administrative tasks of...

  • Liberty Mobile PR

    1 week ago


    El Dorado, United States Mywirelessgroup Full time

    **Description** * You are not afraid of change! You thrive in organizations that constantly adapt and evolve * You are excited to work with others towards a common goal * Your communication skills build customer confidence in your recommendations and solutions * Your attention to details allows for accurate processing of transactions * You are not intimated...

  • Store Associate

    4 days ago


    El Dorado Hills, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Store Associate

    1 week ago


    El Dorado Hills, California, United States The Sherwin Williams Company Full time

    This is position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client...


  • El Paso, United States Lumber Liquidators Full time

    $15/hr + GENEROUS BENEFITS including Weekly Pay. Want to learn more?!?! Let's chat TODAY.Opportunity: Sales & Product SpecialistThe retail sales associate at LL Flooring is responsible for supporting the store manager and the assistant managers with daily sales, store operations, and general care of the store. This early career opportunity focuses on...


  • El Dorado Hills, United States STRAUCH & COMPANY Full time

    Job DetailsJob Location Green Valley Convenience - El Dorado Hills, CA Salary Range $17.00 - $18.00 Hourly Job Category Retail Description Job Description for: Customer Service Rep. (CSR) Objective: Upbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of...


  • El Paso, United States Lumber Liquidators Full time

    $15/hr + GENEROUS BENEFITS including Weekly Pay. Want to learn more?!?! Let's chat TODAY.Opportunity: Sales & Product Specialist The retail sales associate at LL Flooring is responsible for supporting the store manager and the assistant managers with daily sales, store operations, and general care of the store. This early career opportunity focuses on...


  • North Richland Hills, United States The Layton Agency Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and skilled Inside Sales Associate to join our team.We offer competitive pay and bonuses based on performance, and opportunities for career growth.The successful candidate will be responsible for generating leads, building customer relationships, and closing sales over the phone. The ideal...


  • El Paso, United States AnswerNet Full time

    Job Type: Full Time Hours: M-F 8:00 AM-4:30 PM or 10:30 AM-7 PM CST Salary: $13-$15 + Commission available Benefits: Available after 60 days for full-time employeesAbout AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy...


  • El Paso, United States Answernet Inc Full time

    Job DescriptionJob DescriptionJob Type: Full TimeHours: M-F 8:00 AM-4:30 PM or 10:30 AM-7 PM CSTSalary: $13-$15 + Commission availableBenefits: Available after 60 days for full-time employeesAbout AnswerNetAnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy...


  • El Paso, United States Amazing Lash Studio Full time

    Overview: Hiring immediately for a Salon receptionist/ membership sales specialist / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look...


  • El Dorado, United States Clearwave Fiber LLC Full time

    Job Type Full-timeDescriptionJoin the Race to the Future! Exciting Job Opening at a Rapidly Expanding Fiber-Optics Powerhouse! *** Get Full Paid Training + $2000 Sign-On Bonus! Don't Miss Out, Apply Now! If you like helping people, are passionate about making a positive impact on your community, and are considering a career in sales, you may have what it...

  • Lead CSR/Teller

    7 days ago


    Rochester Hills, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex...


  • El Dorado, United States Murphy USA Full time

    GENERAL DESCRIPTION OF POSITION The Corporate Store Associate is responsible for providing excellent customer service by ensuring products are stocked in a clean and safe environment and available for customers to purchase. The Associate is also responsible for the sale of product, operating the cash register, taking payment and making change. ESSENTIAL...


  • El Dorado, United States Murphy Oil Full time

    Job Posting GENERAL DESCRIPTION OF POSITION The Corporate Store Associate is responsible for providing excellent customer service by ensuring products are stocked in a clean and safe environment and available for customers to purchase. The Associate is also responsible for the sale of product, operating the cash register, taking payment and making change....


  • El Dorado, United States Dollar General Full time

    Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low...


  • El Paso, United States Intuitive Surgical Full time

    Job Description*Please note: Candidates must live within or be willing to relocate to the El Paso Area to perform the duties of this role.Primary Function of Position:Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device to enhance their surgical precision and greatly improve patient benefits. The focus of...