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Front Desk Receptionist

3 months ago

Herndon, United States VIP Nails Full time

**VIP Nails Receptionist Job Description**

VIP Nails is a comfortable and clean full-service nail salon located in Herndon / Oak Hill. We are looking for an organized salon receptionist to provide customer and administrative support. In this role, you will be required to greet and welcome clients, answer the phone, secure bookings, manage appointment schedules, and process transactions.

To ensure success as a salon receptionist, you should possess excellent organizational and inter-person skills. A top-notch salon receptionist should be able to remain calm in stressful situations and provide excellent customer service and support.

Looking for Full or Part-time, weekdays, weekends. Available shifts:

- Monday - Friday 10a-8p
- Saturday: 9a-7p
- Sunday: 10a-6p

**Salon Receptionist Responsibilities**:

- Greeting and welcoming customers in a friendly and professional manner.
- Tending to customer needs, inquiries, and complaints.
- Informing technicians about customer appointments and requirements.
- Managing phone calls.
- Processing bookings, cancellations, and managing appointment schedules.
- Ensuring that the reception area is kept clean and professional.
- Processing transactions and issuing receipts.
- Performing administrative tasks such as filing, updating records, and logging transactions.
- Perform end-of-day financial closing: balancing cash, credit card, and gift card transaction with appointment system.
- Secure receipts and cash and lock door at end of the day.

**Salon Receptionist Requirements**:

- Previous experience as a receptionist.
- Familiarity with processing transactions
- Ability to learn and utilize DaySmart appointment program.
- The ability to remain calm and professional in stressful situations.
- Excellent customer service and skills.
- Consistent professional presentation and pleasant demeanor.
- Strong verbal communication skills.
- Exceptional time management and organizational abilities.
- Able to speak Vietnamese desired (not required).

**Schedule**:

- 1-2 days or 4 days/week
- 10 hour shift
- Day shift
- Weekend availability

**Job Types**: Full-time, Part-time

Pay: From $17.00 per hour

Shift:

- 10 hour shift
- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work Location: In person