Dps - Dld - Temp License Specialist Ii, Reg Ops

3 weeks ago

Houston, United States TEXAS DEPARTMENT OF PUBLIC SAFETY Full time

**DPS - DLD - Temp License Specialist II, Reg Ops - 0171** **(**00041783**)**

**Organization**: TEXAS DEPARTMENT OF PUBLIC SAFETY

**Primary Location**: Texas-Houston

**Work Locations**: HOUSTON MEGA CTR(GALVESTON RD) 10810 GALVESTON RD Houston 77034

**Job**: Business and Financial Operations

**Employee Status**: Temporary

**Schedule**: Full-time

**Standard Hours Per Week**: 40.00

**State Job Code**: 0171

**Salary Admin Plan**: B

**Grade**: 14

**Salary (Pay Basis)**: 3,275.91 - 3,275.91 (Monthly)

**Number of Openings**: 2

**Overtime Status**: Non-exempt

**Job Posting**: Apr 29, 2024, 8:38:13 AM

**Closing Date**: May 10, 2024, 11:59:00 PM

**Description**

**_ Weekend work may be required, on occasion. _**

** This is a temporary position that will end on August 31, 2025, or until available funding is depleted, whichever occurs first **

**_ **This position is for an extended hours facility. Work schedules begin as early as 7:00am and may end as late as 8:00pm.**_**

** License Permit Specialists will be required to wear a body-worn camera during all work hours. **

**PLEASE NOTE**:
The following Military Occupational Specialty codes are generally applicable to this position.

Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

**ESSENTIAL DUTIES / RESPONSIBILITIES**:
3. Makes and properly interprets National Driver Records (NDR), Problem Driver Pointer System (PDPS), and Commercial Driver License Information System (CDLIS), Systematic Alien Verification of Entitlement (SAVE) and other external system inquiries to determine applicants' eligibility for licensing.

6. May administer oral, written, or other tests to license and permit applicants. May interpret for foreign language speaking applicants. Schedules applicants for driving tests. Operates automated testing machines to measure driver license applicants' knowledge of traffic laws and driving practices.

7. Provides administrative and technical assistance related to license and permit requirements to the general public, agency staff, and government and elected officials; answers questions and explains licensing and permit requirements; and supplies information regarding license and permit processing, policies, and procedures.

8. May provide information and testimony for the Department in administrative, driver improvement, safety responsibility, and judicial hearings as necessary in prosecution of criminal cases and administrative hearings.

10. May administer road skills (drive test) examinations.

11. May travel as required to work in other Driver License Offices and/or to and from Headquarters for training. May be required to provide own transportation.

12. May set up, close, and program office machines in preparation or close of day’s activities.

13. May make minor repairs to testing devices and other office equipment. Prepares, cleans, and maintains work area and testing devices daily.

14. Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies.

15. Perform other duties as assigned.

**Qualifications**

**GENERAL QUALIFICATIONS and REQUIREMENTS**:
**Education** - Graduation from a standard senior high school or the equivalent OR must be currently enrolled in high school. Must meet minimum age requirement of seventeen (17) years of age.

**Experience **- Minimum of one (1) year of general office, volunteer, or customer service experience. Cash handling experience is preferred but not required. Must pass certification with 80% or better score to advance to License and Permit Specialist III.

**Licensure and/or Certification** - Valid Texas driver license required. If hired with a valid out of state driver license, a Texas license must be obtained within ninety (90) days of moving to Texas. If moving within the state of Texas, a valid Texas license must be obtained within thirty (30) days.

**Regulatory Knowledge **- Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.

**Interpersonal Skills **- Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.

**Organizational and Prioritization Skills** - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Presentation/Communication Skills - Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals.

**Analytical Reasoning/Attention to Detail** - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal

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