Patient Access Counselor

2 weeks ago

Yuma, United States Yuma Regional Medical Center Full time

Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks
Pay Rate Type: Hourly
Location: Yuma Regional Medical Ctr

Min = $16.0000
Mid = $18.4000

**Summary**:
The Patient Access Counselor is responsible for facilitating a positive patient experience through friendly coordination and advocating in terms of reception, pre-registration, registration, scheduling and other interactions during the patient stay in the facility; Assists in proper identification of the patients, collection of patient demographics information, insurance verification and eligibility, financial counseling, cashiering, notification, authorization, advocating for governmental programs, as well as anticipating and responding to the non-clinical needs of our patients and their family; Initiates, follows-up, and coordinates with patient and family, outside agencies in assisting with Medicaid, AHCCCS, Marketplace, and YRMC Financial Assistance; Maintain assigned work queues in relation to Patient Access and the Revenue Cycle.

**Responsibilities**:
Performs the process of registration, pre-registering individuals for outpatient services and other interactions during the patient's stay in the facility; Assists in proper identification of the patient, collection of patient demographics information, financial counseling, cashiering, advocating for governmental programs, as well as anticipating and responding to the non-clinical needs of patients and their families; Schedules and transcribes patient appointments and procedures; Schedules procedures for outpatient services for physicians and patients following established guidelines.

Maintains assigned work queues and ensures that all patient encounters are noted in electronic health record with appropriate notes, documentation, and communications for further follow-up.

Completes insurance verification, authorization process, and pre-authorization process by obtaining necessary documentation from the patient, patient’s physician, and insurance company; Contacts third-party payers to obtain patient insurance information, Verification, Authorization, Pre-certification; Ensures signatures on required documents and telephone/fax notifications are completed.

Other duties as assigned.

**Minimum Requirements**:

- ARIZONA FINGERPRINT CLEARANCE
- HS DIPLOMA/GED
- Other information:_
REQUIRED: 2+ years related experience

**Why Yuma Regional Medical Center?**

Yuma Regional Medical Center (YRMC) is located in Yuma, AZ. Our purpose is building a healthier tomorrow. We strive by putting patients first as they are the center of every decision and action we take. YRMC is rooted in the community by living and breathing the dynamic nature of our region. Being committed to progress by constantly and consistently advancing healthcare, creating meaningful experiences and improving the lives of everyone around us.
- Our Values_

Bring Kindness | Achieve Together | Aspire For Better | Do The Right Thing | Lead With Optimism |

About Yuma, AZ

Named by the Guinness World Records as the Sunniest City on Earth with winters averaging temperatures of 70 degrees, sunny days and cooler nights.

Yuma, Arizona is a place to explore the great outdoors with hiking, jet skiing, boating and off-roading. Don’t forget to soak up the sun at the great Colorado River or one of Yuma’s many lakes.

Yuma is centrally located in Southwest Arizona, within a short drive to many popular attractions and destinations.
- Bring your skills to one of the sunniest places on earth - Yuma, AZ_

Physical Requirements and working conditions for this position will be provided to you up on interview.

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