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Service Advisor

2 months ago

Orange, United States Orange Powersports USA Full time

**Job Overview**:
We are seeking a dynamic Service Advisor to join our team. The Service Advisor will be responsible for providing exceptional customer service and acting as a liaison between customers and the service department.

**Responsibilities**:

- Greet customers and assist them with their service needs
- Listen to customer concerns and document vehicle issues accurately
- Provide recommendations for services based on manufacturer guidelines and customer vehicle history
- Schedule service appointments and follow up with customers on the status of their vehicles
- Communicate effectively with technicians to ensure timely completion of services
- Upsell additional services or products as needed
- Handle cash transactions and maintain accurate records

**Qualifications**:

- Experience in automotive service writing or related field
- Knowledge of mechanical repairs and maintenance, including tire services
- Strong customer service skills with the ability to build rapport with clients
- Proficiency in upselling services or products
- Ability to work in a fast-paced environment and multitask effectively
- Familiarity with automotive sales processes is a plus

Pay: $14.00 - $18.00 per hour

**Benefits**:

- Employee discount
- Health insurance
- Paid time off

Day range:

- Every weekend
- Monday to Friday

Shift:

- 8 hour shift

**Experience**:

- service advisor: 1 year (preferred)

**Language**:

- Spanish (preferred)

License/Certification:

- Driver's License (required)

Ability to Commute:

- Orange, TX 77632 (required)

Ability to Relocate:

- Orange, TX 77632: Relocate before starting work (required)

Work Location: In person

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