Upsell Associate Optimization Planner
5 days ago
Thank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
Reporting to Supv, Upsell Optimization Planning, the Upsell Optimization Associate Planner plays an important role in driving company sales through linking of an upsell and cross-sell opportunity. This person would support the placement of upsells to scripted and non-scripted items across multiple merchandise categories within QVC to attain financial goals and optimize the customer experience. This person should have a passion and knowledge of product and strong attention to detail skills. They will need to successfully work with multiple planning teams to align on direction.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewelry - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
- Determine the appropriate upsell item types, for both scripted and non-scripted products.
- Utilizes tools and resources such as Ampersand and a variety of internal reports to identify possible upsells.
- Adheres to the business rules and expectations related to upsell attachments; PALs and show, inventory levels, broken sku’s, pricing etc.
- Executes attaching upsells to items to increase attachment rates and drive increased sales
- Setting of pricing and credit term offers in the Pricing System.
- Acts as an advocate for upsells and cross sells, striving to increase attachment rates.
- Builds collaborative relationships with teams in Planning and Planning Support.
What You Bring
- Minimum 3 years related experience preferred - retail planning, merchandising or marketing.
- Analysis background preferred
- Education: High school diploma or equivalency
Remote work is not permitted in NYC at this time.
LI-ST4 #LI-Hybrid
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers
for assistance.
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