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Royce Server Assistant

4 months ago

Pasadena, United States The Langham Hotel Full time

**PRIMARY OBJECTIVE OF POSITION**:
Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

**RESPONSIBILITIES AND JOB DUTIES**:

- Quickly clear dirty table wipe it with moist towel or rag for resetting. Promptly and consistently reset all service-ware as prescribed.
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
- Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
- Replaces soiled table linens with fresh supply.
- Complete all required side-work.
- Ability to stand and walk for long periods of time.
- Ability to understand verbal English to comprehend basic guest requests. Ability to understand written English to read any caution or safety notices.
- Ability to grasp, lift and/or carry, or otherwise, transport up to 35 lbs.
- Requires considerable repetitive motion of hands, wrists and fingers as relating to carrying, serving, and lifting objects.
- Requires interaction with people as relates to attending to needs, requests or the expressed or implicit wishes of people. Immediate response is required.
- Must be able to work varied shifts, including weekday evenings, weekends and holidays.

**PHYSICAL DEMANDS**:

- Requires the ability to lift and carry object weighing up to 35 pounds.
- Walk or stand for carrying lengths or time, sometimes for extended periods of time of 6+ hours.
- Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking.

**SPECIAL SKILLS REQUIRED**:

- Must be able to effectively work with a variety of internal and external customers and staff.
- Ability to read, speak and understand the English language in order to communicate with guests.
- Ability to work flexible schedule to ensure event coverage.

**EDUCATION REQUIRED**:

- Any combination of education and experience that provides the required knowledge, skills and abilities.

**EXPERIENCE REQUIRED**:

- Prior hospitality experience preferred.

**LICENSES OR CERTIFICATES**:

- CPR Certification and/or First Aid training preferred.
- Food Handler’s Certificate required.

This job description in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor.

Since we first opened our doors in London in 1865, The Langham has been at the forefront of innovative luxury, with the finest European design and exceptional service.

Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.

EOE

**Job Types**: Full-time, Contract

Pay: From $18.43 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Referral program
- Tuition reimbursement
- Vision insurance

Physical setting:

- Fine dining restaurant

Shift:

- 8 hour shift
- Day shift
- Evening shift
- Night shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

- Pasadena, CA 91106: Relocate before starting work (required)

Work Location: In person