Dispatcher/service Coordinator

2 weeks ago


Shelton, United States Flagship Networks Full time

**Dispatcher/Service Coordinator**

**Responsibilities include**:

- Manage prioritizing and dispatching engineers for client service requests
- Assist in management of all client communications
- Manage maintenance program scheduling and compliance
- Manage vendor training requirements and scheduling
- Assist in core project operations and management
- Monitor sales activity in ConnectWise and assist the Sales Representatives where needed.

**Helpful qualifications include**:

- Strong verbal and written communication skills
- Previous experience with Managed Service Providers (MSP’s)
- Knowledge of ConnectWise Manage
- Knowledge of ConnectWise Sell

**Benefits**:
Flagship Networks is a quickly-growing, welcoming company with friendly senior leadership, plenty of room for growth and a kitchen always packed with snacks. We offer:

- Competitive salaries
- 401(k) with employer match
- Medical, Dental, Vision and Life Insurance
- Paid Time Off (Vacation, Sick & Holiday)
- Access to private gym

Pay: $42,000.00 - $56,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Shelton, CT: Relocate before starting work (required)

Work Location: Hybrid remote in Shelton, CT


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