Dispatcher/service Coordinator
2 weeks ago
**Dispatcher/Service Coordinator**
**Responsibilities include**:
- Manage prioritizing and dispatching engineers for client service requests
- Assist in management of all client communications
- Manage maintenance program scheduling and compliance
- Manage vendor training requirements and scheduling
- Assist in core project operations and management
- Monitor sales activity in ConnectWise and assist the Sales Representatives where needed.
**Helpful qualifications include**:
- Strong verbal and written communication skills
- Previous experience with Managed Service Providers (MSP’s)
- Knowledge of ConnectWise Manage
- Knowledge of ConnectWise Sell
**Benefits**:
Flagship Networks is a quickly-growing, welcoming company with friendly senior leadership, plenty of room for growth and a kitchen always packed with snacks. We offer:
- Competitive salaries
- 401(k) with employer match
- Medical, Dental, Vision and Life Insurance
- Paid Time Off (Vacation, Sick & Holiday)
- Access to private gym
Pay: $42,000.00 - $56,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Shelton, CT: Relocate before starting work (required)
Work Location: Hybrid remote in Shelton, CT
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