Analyst - Quality Mgmt

1 month ago

Tysons, United States Maximus Services, LLC Full time

**Description & Requirements**
Maximus is looking for a Analyst in the Training and Quality Control Dept within the NGBPO Contract, Quality Analyst will be responsible for evaluating reports, identifying areas for improvement, and enhancing Quality and Training for the NGBPO program.

Essential Duties and Responsibilities:

- Complete quality audits on assessments, screens, and other work products to improve outcomes and processes and to ensure adherence to policy and procedure and applicable state and federal regulations.
- Organize and perform ad hoc quality-focused studies on assessments, screenings, and other work products to identify trends, develop recommendations, and guide quality improvement activities, operations decisions, and customer consultation.
- Monitor decision-making and performance to ensure quality outcomes. Provides feedback to appropriate member(s) of leadership management when concerns arise.
- Develop and facilitate inter-rater reliability projects for clinical and quality staff.
- Collect, audit, analyze, and report on company quality data to support quality projects and initiatives defined by the company's Quality Improvement Plan (QIP).
- Develop, review, and edit comprehensive quality reports for internal and external customers, ensuring level of compliance with the QIP and contract requirements is communicated.
- Coordinate quality projects by scheduling and leading quality focus meetings, creating and communicating meeting agendas, and communicating key discussion points and action items regularly to keep progress on-track.
- In collaboration and with the Quality Improvement Coordinator, develop electronic tools and resources for new and existing quality improvement projects and initiatives, including various presentations, training plans, forms, spreadsheets, informational handouts, etc.
- Conduct regular quality training sessions with internal and external customers.
- Assist with compliance research, documentation, resolution, and reporting.
- Perform other duties, as necessary or assigned by the manager.
- Responsible for managing reports based on data collected by Maximus and its vendors in order to provide information regarding performance and compliance.
- Collect data and produces, troubleshoot, and distribute routine reports regarding project operations on a daily, weekly, monthly, quarterly, semi
- annual, and annual basis on an aggressive, deadline-oriented schedule.
- Supervise the maintenance of updated inventory of reports and report distribution lists.
- Research and document key reporting requirements with an understanding of business processes, contract deliverables, and resource limitations.
- Assist with design, implementation, and quality review of reports and reporting processes.
- Select appropriate data and use defensible data mining techniques to investigate issues, conduct ad hoc analysis, and quality control reports.
- Analyze and interpret findings in the light of business conditions and contractual requirements.
- Provide key decision makers with concise written summaries of analysis, including assessment of the impact of trends, hot issues, and significant events.
- Maintain a general understanding of the various databases, systems, programs, policies, business processes, resource constraints, and contractual requirements to facilitate appropriate data gathering, reporting and data interpretation.
- Monitor changes to determine their impact on data gathering, reporting and analysis.
- Collaborate on quality related tasks such as policy or procedure analysis and redesign, audits, benchmarking, and performance standard setting, etc.
- Assist end-users and software development to clearly define reporting needs, identify key performance measures, set benchmarks, and design and develop measurement tools and reports.
- Communicate to ensure that measurement tools, reports and data are understood accurately and consistently across work groups.
- Participate in the development, documentation, and performance of procedures related to maintenance, clean up, and consolidation of this information.
- Provide management with data analysis in quantitative and narrative formats for trending, forecasting, and decision support, which may involve written or oral presentation in formal or informal settings.
- Provide technical and procedural guidance to staff, across the project, that track data or perform reporting tasks, including review of tracking tools and data for accuracy and adherence to standards and deadlines.
- Develop uniform reporting standards, processes, and documentation to schedule, prioritize, deliver and quality control the projects reporting and data analysis needs.
- Manage and coordinate workflow to ensure all required reports are submitted within contractual or internal deadlines. Monitor and coordinate the involvement of others in these processes.
- Identify and address expected and unforeseen data complexities to mitigate their impact on the a

  • Manager - Quality Mgmt

    3 weeks ago

    Tysons, United States Maximus Services, LLC Full time

    **Description & Requirements** Maximus is currently looking for a Remote and Temporary Quality Assurance Manager. The QA Manager oversees the day-to-day functions of the Quality Assurance department and works with fellow team members towards project success. In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be...

  • Business Intelligence Analyst

    3 weeks ago

    Tysons, United States BLN24 Full time

    Job Overview: The Business Intelligence Analyst will support the development and maintenance of business intelligence solutions and analytics products. The Business Intelligence Analyst is responsible for documenting and performing requirement analysis, improving processes and procedures, developing implementation plans, user acceptance testing, and project...

  • Analyst - Training

    3 weeks ago

    Tysons, United States Maximus Services, LLC Full time

    **Description & Requirements** Maximus is currently looking for remote Training Analyst to join our team. This remote Training Analyst position will be responsible for providing front-line, first level management with the goal of meeting program objectives and customer service level agreements within the FEMA project, which is the Federal Emergency...

  • Business Analyst

    4 weeks ago

    Tysons, United States Pansophic Learning Full time

    **About the Opportunity** "We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances." - Ron Packard, CEO & Founder Pansophic Learning is an education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success...

  • Analyst I

    6 days ago

    Tysons, United States Flashpoint Full time

    Are you an intelligence analyst who enjoys helping others navigate the cyber threat landscape while being a part of a global team that covers all corners of the world? This role is for a resourceful threat intelligence analyst to conduct proactive monitoring and detection activities, leverage internal and external tools, and assess and communicate findings'...

  • Analyst - Customer Advocacy

    3 weeks ago

    Tysons, United States Maximus Services, LLC Full time

    **Description & Requirements** Maximus is looking to hire an Analyst-Customer Advocacy. This role will perform Quality Control of written responses, phone calls and entries in the Complaint Tracking Database through accurate account analysis and within established deadlines; under the Department of Education portfolio. Essential Duties and...

  • HR Systems Analyst

    2 weeks ago

    Tysons, United States TEGNA Inc. Full time

    The** HR Systems Analyst **will drive the direction and strategy of the HR Portal and case management system through ServiceNow. Serving as an employee and manager self-service tool for HR needs, the HR Portal requires continuous improvement and workflow development. The Analyst will maintain the knowledge base and ensure smooth day-to-day operations,...

  • Associate Analyst

    4 weeks ago

    Tysons, United States Maximus Services, LLC Full time

    **Description & Requirements** MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS's founding mission of Helping Government Serve the People®...

  • Analyst - Knowledge Management

    2 weeks ago

    Tysons, United States Maximus Services, LLC Full time

    **Description & Requirements** Maximus is looking for an Analyst - Knowledge Management. This is a fully remote, limited service position. Essential Duties and Responsibilities: - Maintain knowledge base in SharePoint. - Maintain document management processes and procedures. - Ensure policy and procedures are developed with accuracy and by deadlines. -...

  • Senior Finance/Budget Analyst

    1 month ago

    Tysons, United States CACI International Inc Full time

    Senior Finance/Budget AnalystJob Category: Finance and AccountingTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * * *Job Description: CACI is looking for a full-time Senior Finance/Budget Analyst to join our dynamic team in providing a wide...

  • Senior Finance/Budget Analyst

    4 weeks ago

    Tysons, United States CACI International Inc Full time

    Senior Finance/Budget AnalystJob Category: Finance and AccountingTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * * *Job Description: CACI is looking for a full-time Senior Finance/Budget Analyst to join our dynamic team in providing a wide...

  • Business Intelligence Analyst

    1 month ago

    Tysons Corner, Virginia, United States BLN24 Full time

    Job Overview: The Business Intelligence Analyst will support the development and maintenance of business intelligence solutions and analytics products. The Business Intelligence Analyst is responsible for documenting and performing requirement analysis, improving processes and procedures, developing implementation plans, user acceptance testing, and project...

  • Business Intelligence Analyst

    4 weeks ago

    Tysons Corner, Virginia, United States BLN24 Full time

    Job Overview: The Business Intelligence Analyst will support the development and maintenance of business intelligence solutions and analytics products. The Business Intelligence Analyst is responsible for documenting and performing requirement analysis, improving processes and procedures, developing implementation plans, user acceptance testing, and project...

  • System Analyst

    2 weeks ago

    Tysons, United States Maximus Services, LLC Full time

    **Description & Requirements** Maximus currently has a System Analyst (TuaPath Support) opportunity with the Maximus Montana Employment and Training Project. This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services. Our...

  • Systems Analyst

    4 weeks ago

    Tysons, United States Maximus Services, LLC Full time

    **Description & Requirements** Maximus is currently looking for a remote Systems Analyst - Data Visualization. Essential Duties and Responsibilities: - Identify gaps in project and systems performance management processes. - Create process documentation and training materials. - Conduct reviews of data derived from project and systems performance...

  • Systems Analyst

    6 hours ago

    Tysons, United States Maximus Services, LLC Full time

    **Description & Requirements** Maximus is currently looking for a remote Systems Analyst - Data Visualization. Essential Duties and Responsibilities: - Identify gaps in project and systems performance management processes. - Create process documentation and training materials. - Conduct reviews of data derived from project and systems performance...

  • Financial Analyst

    2 months ago

    Tysons Corner, United States Titania Solutions Group Full time

    Job DescriptionJob DescriptionTitania Solutions Group seeks a Financial Analyst who is analytical, detail-oriented, and capable of providing financial insights and analysis to support strategic decision-making within the organization and our Shared Services business model. The successful candidate will have exceptional Excel proficiency, exposure to...

  • Financial Analyst

    2 weeks ago

    Tysons Corner, United States Titania Solutions Group Full time

    Job DescriptionJob DescriptionTitania Solutions Group seeks a Financial Analyst who is analytical, detail-oriented, and capable of providing financial insights and analysis to support strategic decision-making within the organization and our Shared Services business model. The successful candidate will have exceptional Excel proficiency, exposure to...

  • Financial Analyst

    4 weeks ago

    Tysons Corner, United States Titania Solutions Group Full time

    Job DescriptionJob DescriptionTitania Solutions Group seeks a Financial Analyst who is analytical, detail-oriented, and capable of providing financial insights and analysis to support strategic decision-making within the organization and our Shared Services business model. The successful candidate will have exceptional Excel proficiency, exposure to...

  • Operational Risk Analyst

    4 weeks ago

    Tysons Corner, United States CLS Bank International Full time

    **GC Holders or US citizens only** **Operational Risk Analyst** **Location: work from home ----- Tysons Corner, VA** **Duration : 2 plus years ongoing** **contract** To review, analyze, and report on operational risk, quality, service, and controls, to improve efficiency and effectiveness, mitigate risk and remediate operational and regulatory...