Manager Operations Support

3 weeks ago

Merrillville, United States NiSource Full time

**Description**

**Job Summary**
The Manager of Operations Support Services - Electric assumes a strategic position within NIPSCO Power Delivery. This pivotal role spearheads a dynamic team of ten professionals, dedicated to providing risk mitigation, visionary insights, and pursues relentless process optimization to our Local Operating Areas. This position requires an individual who demonstrates interpersonal skills, problem solving, analytical skills, and process improvement implementation skills. They will mentor local leadership and work with key stakeholders to facilitate the completion of accurate financial information associated with strategic operational activities.

**Essential Functions**
- Implement robust governing structure to strengthen management control and ensure sustained organizational process enhancement.
- Establish and monitor cost performance metrics, overseeing the intricate overtime call-out process with precision and provide guidance on union cotracts.
- Effective use of technology, project management tools and planning techniques to improve results.
- Manage vigilant oversight of budgetary impacts, proactively recommending and implementing cost-effective alternatives to achieve optimal fiscal outcomes.
- Manages, monitors and trains staff on the overtime call-out process of employees, ensuring accurate overtime charging, and reporting as well as provide guidance around Capital and O&M charges.
- Manage Capital and Job Order packet processes within Electric, ensuring account coding and all required operational documentation needed for close out and reimbursement is provided.
- Maintains awareness of decision-making impacts to the capital & O&M budgets and recommend best cost alternatives to meet budgetary constraints.
- Lead and empowers a geographically dispersed workforce, championing functional consistency, process standardization, and implementing collaborative synergy
- Cultivate a culture of strategic project management and meticulous planning, fostering internal customer satisfaction and cross functional collaboration.
- Develop aligned, consistent, and automate quality processes and controls throughout the department.
- Data collection advising, solid improvement for contractors and company employees.
- Strong interaction between peer groups that promotes integration and adoption of best practices.
- Lead team during major storm events, guiding data driven decisions, and ensuring meticulous compliance with operational and budgetary considerations.
- Work with ESIS regarding outage related insurance claims.
- Leads a qualified team of at least two or more full time employees and has the authority to hire, terminate, coach, develop, promote, demote and performance manage members of the team.
- Stand in for absences ensuring the continuation of operations and seamless service delivery during periods of transition or absence.

**Required Qualifications For Position**
- Bachelor's Degree Economics, Accounting, Finance or Business related discipline
- Experience utilizing Microsoft 365
- Experience in managing small to medium groups of resources with demonstrated leadership skills
- Minimum of five years-experience in electric industry
- Capital and O&M budgeting experience
- Demonstrated facilitation skills High
- Working knowledge of operations policies and procedures High
- Demonstrated effective written and oral communication skills that result in clear, concise, and positive communications High
- Proven analytical and problem solving skills High
- Valid driver's license
- ** Preferred Additional Qualifications for Position**:

- Experiecne using Maximo, Workbrain, MAPPS, SAP, SalesForce or NetCadOps
- Experience in Change Management
- Working knowledge of NIPSCO Chart of Account High
- ** Physical Demands**:

- Standing - Occasionally
- Walking - Occasionally
- Sitting - Constantly
- Lifting - Rarely
- Carrying - Rarely
- Pushing - Rarely
- Pulling - Rarely
- Climbing - Rarely
- Balancing - Rarely
- Stooping - Rarely
- Kneeling - Rarely
- Crouching - Rarely
- Crawling - Rarely
- Reaching - Rarely
- Handling - Occasionally
- Grasping - Occasionally
- Feeling - Rarely
- Talking - Constantly
- Hearing - Constantly
- Repetitive Motions - Frequently
- Eye/Hand/Foot Coordination - Frequently
- The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

**Work Authorization**

Authorized to work in the United States without requiring sponsorship.

**Inclusion & Diversity**
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all

  • Operations/billing Support

    2 weeks ago

    Merrillville, United States Innovations In Learning Full time

    **O**perations/Billing Support Staff - **1 - 2 years of Medical or Mental Health insurance verification and authorization experience required**_**.** **Responsibilities include**: Operations Support Staff is responsible for the verification of insurance for client eligibility and benefits, obtaining and processing authorizations, generating payment...

  • Operations/billing Support

    3 days ago

    Merrillville, United States Innovations In Learning Full time

    **O**perations/Billing Support Staff - **1 - 2 years of Medical or Mental Health insurance verification and authorization experience required**_**.** **Responsibilities include**: Operations Support Staff is responsible for the verification of insurance for client eligibility and benefits, obtaining and processing authorizations, generating payment...

  • Operations Support Staff

    1 month ago

    Merrillville, United States Innovations In Learning Full time

    **ENTRY LEVEL** operations support position. Responsibilities include: - Answering and directing incoming calls - Completing general office tasks - Greeting Clients and Employees - Professionally and effectively meet and communicate with the public. - Ability to demonstrate knowledge of HIPAA Privacy Practices - Work independently on assigned tasks as well...

  • Bench Operations Manager

    3 weeks ago

    Merrillville, United States White Lodging Full time

    Summary:The term "bench" indicates this individual is not assigned permanently to any one hotel. Instead, he/she is assigned on a temporary basis to provide leadership to hotels with vacancies or the need for additional leadership staffing.Oversees two or more departments in the hotel. Accountable for achieving budgeted revenues/profits, while maintaining...

  • Bench Operations Manager

    3 weeks ago

    Merrillville, United States White Lodging Full time

    Summary: The term "bench" indicates this individual is not assigned permanently to any one hotel. Instead, he/she is assigned on a temporary basis to provide leadership to hotels with vacancies or the need for additional leadership staffing.Oversees two or more departments in the hotel. Accountable for achieving budgeted revenues/profits, while maintaining...

  • Bench Operations Manager

    2 weeks ago

    Merrillville, United States White Lodging Full time

    Summary: The term "bench" indicates this individual is not assigned permanently to any one hotel. Instead, he/she is assigned on a temporary basis to provide leadership to hotels with vacancies or the need for additional leadership staffing.Oversees two or more departments in the hotel. Accountable for achieving budgeted revenues/profits, while maintaining...

  • Operations Assistant

    2 weeks ago

    Merrillville, United States AccessAbilities, Inc. Full time

    Description: At AccessAbilities, a privately owned company providing services to our community for over 20 years, we deliver top tier care and foster an environment of inclusivity. Our reputation for excellence is a testament to our unwavering commitment to enriching the lives of those with developmental disabilities. Our comprehensive service offerings...

  • Store Support Teammate

    3 weeks ago

    Merrillville, United States Buckle LLC Full time

    SummaryThe Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature...

  • Store Support Teammate

    1 week ago

    Merrillville, United States Buckle Full time

    **Summary** The Store Support Teammate is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. **Essential Duties and Responsibilities** This description intends to describe the...

  • Store Support Teammate

    3 weeks ago

    Merrillville, United States Buckle LLC Full time

    Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature...

  • Store Support Teammate

    2 weeks ago

    Merrillville, United States Buckle LLC Full time

    Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature...

  • Driver/Operator

    3 weeks ago

    Merrillville, United States Cranemasters Full time

    Are you a hands-on CDL Driver that wants to earn up to $100,000 per year? Utilize your CDL-A license to secure an adventure-filled position where you aren’t stuck on the road all day but are able to work on railroad maintenance and emergency services. Join a top-notch team where the company is invested in your success and advancement while enjoying top...

  • Lead Operator, Mill

    1 month ago

    Merrillville, United States Allied Tube and Conduit Corporation Full time

    **Mill Lead Operator** **Who we are looking for**: We are currently looking for a Mill Lead Operator to be based out of Hobart, IN. Reporting to the Manufacturing Supervisor this person will be responsible for the mill setup and performance to the highest quality standards and efficiencies. The Mill Lead will have extensive knowledge in all areas of tube...

  • Field Leader Electric Operations

    2 weeks ago

    Merrillville, Indiana, United States Nisource, Inc. Full time

    Job Code: Job Summary: A Field Leader for Electric Operations, Line provides leadership to a team of employees and/or contractors directly responsible for supporting emergencies on the Transmission & Distribution Electric System, performing general operational & maintenance tasks and the installation of asset improvements. They generally have an assigned...

  • Field Leader Electric Operations

    3 weeks ago

    Merrillville, Indiana, United States Nisource, Inc. Full time

    Job Code: Job Summary: A Field Leader for Electric Operations, Line provides leadership to a team of employees and/or contractors directly responsible for supporting emergencies on the Transmission & Distribution Electric System, performing general operational & maintenance tasks and the installation of asset improvements. They generally have an assigned...

  • Desktop Support

    2 months ago

    Merrillville, United States TekisHub Consulting Services Full time

    **Role: Desktop Support** **Location: Columbus, OH (day one onsite)** **Hire Type: Contract** **Job Description -** Performs Problem determination and resolution for End User Devices (including Equipment and Software issues), in accordance with the requirements of the End User Services and associated Service Levels. Performs install, move, add, and...

  • Field Leader Gas Operations

    2 weeks ago

    Merrillville, Indiana, United States Nisource, Inc. Full time

    Job Code: Job Summary: A Field Leader for Gas Operations provides leadership to a team of employees and/or contractors directly responsible for supporting natural gas emergencies, performing general operational & maintenance tasks and the installation of minor asset improvements. They generally have an assigned geographic service territory and are expected...

  • Field Leader Gas Operations

    2 weeks ago

    Merrillville, Indiana, United States Nisource, Inc. Full time

    Job Code: Job Summary: A Field Leader for Gas Operations provides leadership to a team of employees and/or contractors directly responsible for supporting natural gas emergencies, performing general operational & maintenance tasks and the installation of minor asset improvements. They generally have an assigned geographic service territory and are expected...

  • Field Leader Gas Operations

    2 weeks ago

    Merrillville, United States Nisource, Inc. Full time

    Job Code:  107897  Job Summary:  A Field Leader for Gas Operations provides leadership to a team of employees and/or contractors directly responsible for supporting natural gas emergencies, performing general operational & maintenance tasks and the installation of minor asset improvements.  They generally have an assigned geographic service...

  • Field Leader Gas Operations

    2 weeks ago

    Merrillville, United States Nisource, Inc. Full time

    Job Code:  107897  Job Summary:  A Field Leader for Gas Operations provides leadership to a team of employees and/or contractors directly responsible for supporting natural gas emergencies, performing general operational & maintenance tasks and the installation of minor asset improvements.  They generally have an assigned geographic service...