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Veterinary Receptionist

3 months ago

Springfield, United States Colonial Animal Hospital Full time

Provide top-notch customer service.
- Being attentive to client and pet needs.
- Identify and work compassionately with clients in various emotional states.
- Work patiently with distressed, frustrated or disgruntled clients.
- Answer phone calls from clients.
- Schedule appointments and schedule procedures.
- Check-in clients, Monitor client flow from check-in to discharge.
- Client call backs.
- Managing record requests between other hospitals and specialty practices.
- Fill prescriptions.
- Discharge patients.
- Client education.
- Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed.
- Process payment transactions.
- Relay appropriate information to/from clients to doctors and/or management.

**This is a part time postion. Shifts are Tuesday - Thursday (12-7) or (2-7) and alternating Saturdays 7:30AM-3PM.**

Idexx Cornerstone software experience a huge plus

**Job Types**: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Weekends as needed

Work setting:

- Hospital
- In-person

**Experience**:

- Veterinary experience: 1 year (required)
- Customer service: 1 year (required)

Shift availability:

- Day Shift (preferred)

Ability to Relocate:

- Springfield, VA: Relocate before starting work (required)

Work Location: In person