Equipment Service Associate

4 weeks ago

Roselle, United States RentalMax Full time

**Yard Service**

Department: Operations

Supervisor Title: Store Manager

Direct Reports? No

**Rental Max Core Values**:
We CARE for each other and our customers

We work with PASSION, and our enthusiasm brings energy to our team and customers.

When faced with a tough situation we strive to DO THE RIGHT THING and work together to resolve the issue.

We NEVER SETTLE. When it comes to our work, we give our very best to exceed expectations.

We DELIVER on our promises, and come through when customers need us most.

**About RentalMax**:
Founded in 1997, RentalMax is the largest general equipment rental company in the Chicagoland area. We have eight (8) locations strategically positioned throughout the local market. Each location is staffed with experienced rental equipment experts and stocked with a huge selection of top-of-the-line equipment ready to help customer get their job done right. With multiple locations, customers can be sure we will have the equipment they need, when and where they need it.

RentalMax invests millions of dollars each year on our fleet to make sure customers have access to the latest professional-grade equipment and technology. Our customers have access to a huge selection of well-maintained quality equipment, at reasonable rates. Whether a contractor, an industrial business or a do-it-yourselfer, RentalMax has what customers need to complete their project on time and on budget.

At RentalMax, every job is critical to the team’s success. Our team of dedicated professionals works together to provide best-in-class service to our customers. Positive attitude, high character and enthusiasm are the foundational characteristics for success at RentalMax. If those qualities sound like you, we would like to talk with you

**Position Tasks & Activities**:

- Greet customers.
- Introduce customers to new lines of equipment that would fulfill their project needs.
- Check rental contracts to be sure the right equipment goes out.
- Prep equipment, if necessary, prior to loading.
- Set out equipment in outside display area each morning.
- Remove equipment from outside display area each evening.
- Check fluid levels and test operation of equipment before loading.
- Instruct customers in the proper use of equipment and demonstrate operation when necessary.
- Fill propane cylinders.
- Load and unload equipment.
- Make minor repairs to equipment.
- Secure loaded equipment per company procedure and inspect in transit if necessary.
- Clean and service vehicles and equipment according to company procedure.
- Maintain a clean and professional appearance.
- Keep work station clean and stocked with service tags and fuel.
- Deliver and pick up equipment and supplies as needed.
- Check equipment for damage upon return, report damage and fill out service tags for all returned equipment.
- Inform supervisor of low inventory levels.
- Assist in parts and inventory stocking.
- Organize equipment in yard.
- Maintain clean physical facilities.
- Mow grass, maintain plants, clean yard and parking lot.
- Report safety violations to supervisor.
- Adhere to all company policies, procedures, rules and regulations in written or verbal form.
- Comply with government safety requirements and other regulations and security in store.
- Attend department, store and safety meetings.
- Perform other duties as requested.

**Nature of the Work**:
The work is typically very physical and demanding, both from strength requirements and the stamina required. Janitorial/yard responsibilities, both inside and outside the premises, are also involved. Will train customers on the safe operation of the equipment and assist both the customers and delivery personnel with loading and unloading of equipment. Will also help maintain inventory. Shipping and receiving functions, from light to heavy, are also performed.

**Working Conditions**:
This position requires constant interaction with co-workers and with the public. Frequent lifting and a significant degree of walking, bending, pushing and transporting objects of various weights and dimensions is required. Must stand for long periods of time. Some work will be indoors with general warehouse conditions, in which some work areas may not be heated or air conditioned. The majority of work is completed outside, with varying weather conditions. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents. Propane is an obvious hazard, hence a sense of smell is required.

**Education, Skills & Requirements**:

- A high school diploma or equivalent GED is preferred but not required.
- Must be able to lift approximately 70 lbs.
- Must have and maintain a valid driver’s license.
- Must possess customer relation skills.
- Must maintain a professional personal appearance.
- Must be able to use mathematics to solve problems.
- Must speak English clearly and write legibly. The ability to speak other languages is a plus.
- Must pass comp

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