Current jobs related to Learning Content Creator - Islandia - Suffolk Credit Union

Join our **Learning & Development team** as the **Learning Content Creator** and start empowering your possible

As a leader in the industry, Suffolk Credit Union offers superior value, unique products and personal service so our members have access to the best banking solutions around. And, just as we value our members, we value our employees

**Responsibilities**:

- Design and develop comprehensive learning materials and courses, tailored to both in-person and digital formats, to facilitate understanding and efficient use.
- Conduct training needs analyses to identify specific training needs within various departments.
- Design a structured curriculum that aligns with learning objectives and meets the needs of the target audience.
- Promote and adhere to the company's values of empowerment, authenticity, unity, and innovation throughout training processes and materials.
- Collaborate with stakeholders to ensure that training materials are accurate and align with system functionalities and updates.
- Regularly review and update existing learning materials to ensure accuracy, relevance, and alignment with learning goals and objectives.
- Manage timelines and resources effectively to deliver learning content on schedule and within scope.
- Ensure the quality and accuracy of the content through proofreading, editing, and testing materials before deployment.
- Utilize instructional technology tools and platforms to enhance the delivery and effectiveness of training materials.
- Manage the full cycle of training activities, including scheduling, logistics, delivery, and follow-up assessments.
- Support the creation of a knowledge base and on-demand learning resources for ongoing employee reference and support.
- Monitor and evaluate the training program's effectiveness and make improvements as necessary.
- Prepare and reports statistical training data to the management team.
- Achieve a minimum of "Satisfactory" rating on internal audits and examinations.
- Accomplish the credit union's mission by completing relevant duties as needed when requested by management or other staff members.
- All other duties as assigned.

**Essential Qualifications**:

- Proven experience in instructional design and training facilitation, ideally in a financial or tech-related field.
- Excellent verbal and written communication and presentation skills.
- Strong project management and organizational skills, capable of managing multiple projects with mínimal supervision.
- Proficiency in e-learning platforms and MS Office; familiarity with learning management systems (LMS).
- Demonstrated ability to work effectively in a team and independently.
- Strong commitment to fostering an inclusive work environment.
- Advanced knowledge of professional development curriculum methodologies and techniques.
- Knowledge of Microsoft Suite of programs (i.e., PowerPoint, Word, Excel, OneNote)
- Knowledge of credit union products, services, policies, regulations, and procedures is a plus.
- Familiarity with FiServ DNA operating platform is a plus.
- The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications._