Business Analyst/qa Analyst

2 weeks ago

Albany, United States UNIVERSAL Technologies Full time

**Position**: The Business Analyst/QA Analyst will help the departments modernize their Test Management System (TMS) by helping the client better understand business needs, gathering additional requirements, testing, and troubleshooting vendor deliverables and system requirements.

**WHO WE ARE**:
UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused at delivering enterprise systems that significantly improve our clients IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.

The pride in the services we provide and the accessibility and flexibility we provide to employees are what make Universal Technologies stand out from the rest We hope to propel your IT career to the next level and excite our employees with new and challenging projects.

**WHAT WE OFFER**:
Our W2 employees can expect the following benefits:

- Competitive pay
- Health/Dental Insurance
- Group Life Insurance
- 401K
- HSA/FSA
- Pre-Tax Transportation Program
- Generous Paid Time Off/Holiday Policy

**MANDATORY SKILLS/EXPERIENCE**:

- A minimum of a bachelor’s degree in Math, science, computer science, psychology, or related with at least 7 years of related experience is required. An equivalent combination of advanced education, training, and experience will be considered.
- Strong background in Business Analysis (BA) including but not limited to requirements development, analysis, and documentation; requirement elicitation through workshops, interview, and documentation; documentation of future state requirements; and collaboration with clients on reviews and sign-off.
- Strong background in Quality Assurance (QA) including but not limited to oversight of vendor testing, including User Acceptance Testing (UAT), inventory and validation of test cases, maintenance and development of test plans (e.g., methodology, coverage, assumptions, schedule, result reports, and release notes), cases, scenarios, and scripts.
- Strong experience managing UAT.
- Strong experience performing manual testing such as functional unit testing, regression testing, and integration testing.
- Experience tracking and managing defects.
- Experience collaborating with clients and vendor teams to reproduce, analyze, and resolve defects.
- Experience managing defects in Jira.
- Experience validating test results and reporting on issues and risks as needed.
- Ability to work independently while at the same time working with department teams.
- Must have sufficient direct experience in these fields.
- Must be highly motivated and positive.

**SCOPE OF SERVICES**:

- Communicate analysis and testing status to the project team on a regular basis, verbally or in writing.
- Provide guidance to client’s stakeholders on the value and purpose of business analysis and testing.
- Lead and drive accountability to all team members.
- Encourage timely communication and signoff from teams.
- Provide knowledge for transfer of deliverables.
- Daily BA Duties:

- Analyze existing TMS system requirements to verify an understanding of the system and to
- identify any missing or misinterpreted requirements.
- Assist with the analysis and documentation of current TMS requirements as needed.
- Elicit future TMS state of the state business and user requirements, elicitation can be through workshops, interviews, document analysis, or other techniques as needed.
- Document future TMS state of the state business and user requirements, documentation can be written or visual, as needed.
- Confirm client validation and signoff on business and user requirements.
- Daily QA Duties:

- Oversight of TMS vendor testing, including User Acceptance Testing (UAT).
- Document the existing test coverage of the TMS system.
- Inventory and validate the current test cases and test scripts with the vendor.
- Coordinate the maintenance and development of test plans, cases, scenarios, and scripts as needed.
- Manage UAT, modifying TMS vendor scripts as needed, making sure that defects are correctly submitted with appropriate criticality and that the TMS vendor is addressing the defects according to the contract.
- Identify and manage risks and issues related to testing.
- Perform manual testing to validate the system requirements. This may include functional unit testing, regression testing, and integration testing.
- Validate results in production after each release.
- Track and manage defects.
- Collaborate with New York State (NYS) and vendor teams to reproduce, analyze, and resolve defects.
- Manage defects in Jira.
- UNIVERSAL Technologies is an Equal Opportunity Employer._

**Job Types**: Full-time, Contract

Pay: $55.00 - $75.00 per hour

**Education**:

- Bachelor's (required)

**Experience**:

- related BA/QA: 7 years (required)
- requirements development, analysis, and documentation: 7 years (required)
- User Acceptance

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