Retail Sales Associate

6 days ago

Lynn, United States Good Chemistry of Massachusetts Inc Full time

**Good Chemistry** grows, breeds and sells premium, small-batch cannabis. The company was founded over 22 years ago in San Francisco as a medical cannabis co-op and since that time, we have expanded our independently-owned operations throughout Colorado, Massachusetts and Nevada. We are a rapidly growing company and provide equal opportunities for career advancement in a fun, fast-paced environment.

**Pay Rate**: $16.50 per hour commensurate with experience.

**Expected timeframe to fill position**:5/31/2024

**Job Summary**:Retail Sales Associates must be enthusiastic, friendly and able to provide basic information regarding the store. They interact with patients/customers to advise them on the products for sale and must possess the ability to read patients/customers and tailor each shopping experience to meet their needs. Sales Associates are also responsible for communicating Good Chemistry's initiatives and principles.

**Duties and Responsibilities**:

- Provide best patient/customer experience to whoever walks through the door
- Welcome each person entering the dispensary with a warm, friendly greeting
- Must be on time and prepared for all scheduled shifts
- Build rapport with patients/customers to ensure they return to Good Chemistry
- Enter patients/customers into Virtual Gateway and Biotrack systems
- Answer phones and maintain proper phone etiquette
- Properly introduce first time patients/customers to the facility and category system
- Allocate of guest badges and maintain oversight on all vendor/visitor sign-in in compliance with the law
- Check ID's (both at front desk and again before purchase)
- Educate patients/customers on Good Chemistry's message, strains, products, delivery methods, potency, proper storage of product, serving size, and tolerance
- Make recommendations based on experience with products
- Complete daily checklists pertaining to daily store opening and closing duties, among other tasks
- Maintain appearance of store
- Maintain compliance and follow Good Chemistry procedures when completing a sale
- Possess accurate knowledge of product price points
- Responsible for all money and inventory on the sales floor or in designated POS station
- Package bulk flower into containers for sale
- Keep workstations in an orderly manner
- Guide patients/customers to appropriate resources including website and internet menus
- Communicate needs to Floor Captain, ASM, or SM when necessary
- Represent Good Chemistry as an ambassador to the brand
- Other responsibilities as delegated by ASM or SM

**Job Requirements (Education and Experience)**:

- Must be able to pass CORI background check
- Must be 21 years of age
- Experience with POS systems
- Customer service or sales experience required
- Success working closely with a myriad of different personality types

**Qualifications (Knowledge, Skills and Abilities**):

- Must possess basic knowledge of cannabis weights, industry products, strain classifications, genetics, and compliance
- Genuine enthusiasm and love for cannabis and the cannabis industry
- Positive attitude in high volume retail sales settings
- Proven cash handling skills and ability to maintain large amounts inventory
- Ability to work long hours on your feet
- Proficiency with Microsoft Suite and Apple OS
- Must be able to speak with strangers and have an outgoing personality
- Attention to detail

Good Chemistry Nurseries is one of the country's leading providers of cannabis products and related services. Good Chemistry's team of experienced professionals implements the company's vision for a groundbreaking retail cannabis experience that is both inviting and educational. Staff use their expertise and knowledge to create a professional, compliant and user-friendly experience for customers of all interests. Everything we do at Good Chemistry is guided by four core principles: science, access, dignity and compassion. We think that people should have access to safe, reliable and high-quality cannabis. We believe that cannabis has significant therapeutic benefits, and we work to support and expand its study.

Here at Good Chemistry, we care about our employees. This is reflected by the wide array of benefits we offer to each member of our team. We offer multiple health, dental, and vision plans so you can select the coverage that is specifically curated for you. We take this a step further by offering multiple mental health resources as well. As a member of our team, you can also expect PTO, Sick Pay, and performance-based incentives.

Now, the fun stuff All Good Chemistry employees are eligible for discounted products at any of our dispensary locations. Those who work in the garden are also eligible for free flower contingent on meeting monthly quota goals.

Lastly, perhaps the best benefit of all is the intrinsic value you will see working for one of the few privately owned Cannabis companies in Massachusetts.

Good Chemistry is an equal opportunity employer and does not d

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