Adult Education Program Manager

3 weeks ago


Brooklyn, United States St. Nicks Alliance Full time

JOB DESCRIPTION:
Job title**:Adult Education Program Manager**

Education In-Person
- REPORTS TO: Director, Workforce Operations

POSITION OVERVIEW:
St. Nicks Alliance Adult Education seeks a successful experienced Adult Education Program
oversee direct services for the Adult Education Department and ensure that the Adult Ed unit is
providing administrative and transformational coaching services to program participants. This
person will also help to innovate the Adult Ed Program unit and seek to expand programming
and funding and will collaborate across the workforce to contextualize adult education and
integrate computer/digital literacy.

Adult Education Program Manager is responsible for supervising the entire Adult Education unit
(staff and instructors), providing strategic oversight and the tools and resources needed to help
individuals achieve educational (ESOL, HSE, and ABE) goals and opportunities for financial
stability. Adult Education Program Manager is responsible for ensuring that funding partner
contractual goals (DYCD and NYSED) to serve 560 students annually are met including
spearheading program recruitment, program registration and Enrollment in compliance with
funder metrics. This high-level supervisory role will play a critical role in managing
relationships with St. Nicks Alliance partners including the NYC DOE. The Adult Education
Program Manager will ensure data integrity and oversee timely data entries by program staff into
DYCD Connect, ASIST, and St. Nicks ETO Database which are used to document, track and
monitor the progress of clients enrolled into programs.

Adult Education Program Manager plays a critical role in ensuring that contractual goals are met,
conducting outreach, managing relationships with the DOE and funding partners, overseeing
entries into DYCD Connect, ASISTS, and St. Nicks ETO database which are used to help track
and monitor the progress of clients enrolled into programs.

satisfaction and retention.

DUTIES INCLUDE:

- Provide Program Management and strategic oversight for the entire Adult Education unit.
- Develop and Drive Outreach Strategy for Recruitment, Enrollment, Contract/Class

Placement, and Program Retention to support 560 students during the course of the
school year.
- Prioritize and Lead the strategic and timely marketing outreach to former and potential

Adult Ed students with the return to in person classes.
- Oversee all Adult Ed program staff and St. Nicks Alliance Instructional staff and assists

with timely recruitment for vacant positions.
- Meet NYSED and DYCD Contractual goals of enrolling 560 students annually for

ESOL, HSE, and ABE including recruitment, retention and achieving Average Daily
Attendance (ADA) and improving HSE pass rate.
- Target recruitment efforts on students wanting in person learning and those students who

stopped adult education classes during the pandemic who favor in person over online
learning.
- Ensure timely contractual compliance with NYSED and DYCD contractual goals.
- Ensure Case Management staff are providing Transformational Coaching and program
- retention support to their assigned caseload.- Work with the Director of Workforce Operations to develop supportive programming to
- help students achieve their educational goals.- Manage NYC DOE OACE partnershipProvide Oversight to DOE Staff along with
- Director.- Supervise all Adult Ed Case Managers from DYCD and NYSED contracts.
- Manage communication and supervision support for all NYSED ESOL instructors.
- Provide support as needed to DOE OACE administrators, instructors, and
- paraprofessionals.- Support to manage the Caseload of 280 ESOL students on the NYSED contract.
- Build excellent student rapport.
- Provide support and data analysis for all Adult Education programming and inform
- Director Of Workforce Operations of any discrepancies.- Ensure Client Tracking systems: ETO, ASIST, HRA and other in-house database systems
- are updated on a weekly basis.- Ensure All potential students, current students and partners receive timely responses and
- support.- Ensure all pre and post testing is completed for all enrolled in person.
- Monitor in Person Classroom Activities and any online classes.
- Coordinate Teacher’s Professional Development, and assist Director with general
- program operations.- Provide administrative support for the department, including daily database entry in

multiple systems, preparation of records and reports; maintenance of hard copy and
electric filing.
- Oversee and ensure that participant’s folders are complete; including copies of

identification, documents and case notes.
- Ensure New Students are provided orientation.
- Troubleshoot classroom and technical issues for St. Nicks Alliance ESOL and DOE

Instructors.
- Schedule training for Adult Education staff and Administer BEST Plus 2.0 and BEST

Literacy assessment exams.
- Ensure that all potential and new students complete initial intake on their first visit to the



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