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Retail Branch Manager
3 months ago
_Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida._
**Our Value Statement**:We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
**Our Values**:
- _Customer First - _We earn the right to be our clients’ first choice.
- _Integrity_ _- _We hold ourselves to the highest standard to build trust.
- _Collaborative_ _- _We always win as a team.
- _Innovative_ _- _We find new methods to deliver change and advance technology to the industry.
- _Passionate_ _- _We are driven to be the best in class.
**Currency Exchange International is currently seeking a Full-Time Branch Manager to join our team at the Westfield Century City branch location in Los Angeles, CA.**
**Essential Functions**:
- Ensure staff follow practices and regulations in the Retail Policy Procedure Manual
- Provide excellent customer service to store’s clients
- Ensure store reaches the maximum performance in line with the budget
- Help to organize and ensure full training is carried out with all new employees
- Ensure appearance of branch is neat and tidy at all times
- Assist in ensuring adherence to CXI’s retail security policies at all times
- Help in all ways to control operation and staff costs in branch
- Ensure all Money Laundering and Compliance regulations are adhered to at all times
- Ensure all inventories are reconciled on a daily basis in line with procedures
- Maintain adequate inventories of foreign and US Dollar currencies are maintained to support regular seasonal volumes
- Maintain sufficient stocks of foreign and US currency through wholesale inventory ordering
- Keep accurate and detailed records of all transactions, expenses, and inventory levels for accounting purposes
- Maintain excellent working relationship between CXI and the landlord for the facility we lease our branch location from
- Marketing of the branch through referral flyer distribution, web marketing, and check cashing flyer distribution
**Competencies**
- Functional Management Skills
- Situational Adaptability
- Builds Effective Team
- Optimizing Work Processes
- Decision Quality
- Business Insight
**Job Requirements**:
- Demonstrated problem solving skills
- Proficient reading, writing, and mathematics skills
- Proficient interpersonal relations, communicative, and sales skills
- Entry Level Management position
- Ability to work independently, as well as with a team
**Schedule**:
- 40 hours
- Available to work Monday-Friday 9:30am-5:30pm and Weekends
**Benefits**:
- Commuter Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
- Vacation - 2 weeks of paid vacation
- Sick/Personal Days - 1 week of paid sick/personal time off
- Health/Dental/Vision - CXI pays 60% of the Health/Dental/Vision Insurance premiums
- Short and Long-Term Disability - Plan premiums are fully covered by CXI
- 401K Plan - Eligible to enroll in this plan after 1 year of employment, CXI matched up to 4%
Pay: From $24.03 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- 401(k) matching
- Health insurance
- Paid time off
- Tuition reimbursement
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer Service: 1 year (required)
- Management: 1 year (required)
- Cash-Handling: 1 year (required)
Ability to Relocate:
- Los Angeles, CA 90067: Relocate before starting work (required)
Work Location: In person
