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Veterinary Receptionist

3 months ago


Peoria, United States Ethos Veterinary Health Full time

**Our high-volume 24-hour Emergency Veterinary Hospital in Peoria, Arizona is looking for an experienced Veterinary Receptionist for our Overnight.**

Arizona Veterinary Emergency & Critical Care Center has been a leader in providing the Valley’s veterinary emergency and critical care services. We operate 24-hours a day, seven days a week, to provide comprehensive and compassionate emergency and critical care for animals.

Our Mission is to "To INSPIRE excellence in veterinary emergency and critical care, today and tomorrow.”

**About Ethos**:
**RECEPTIONIST JOB REQUIREMENTS**:

- Demonstrate excellent customer service and communication skills.
- Display compassion and patience toward clients.
- Interact positively in a team environment with members of medical treatment team.
- Answer incoming phone calls from clients, veterinarians, and employees.
- Greet clients and pets upon arrival.
- Handle emergency situations efficiently and calmly.
- Present billing estimates to clients and collect money for bills.
- Admit and discharge animal patients.
- Provide regular updates to clients regarding the status of their pet and/or wait time.
- Document phone conversations in electronic system.
- Maintain and file patient records and complete all necessary paperwork.
- Enter patient information into company electronic system.
- Maintain cleanliness of facility including sweeping, mopping, and wiping down surfaces.
- Other tasks assigned by supervisor.

**Receptionist Preferred Skills**:

- Familiarity with popular breeds of dogs and cats.
- Knowledge of veterinary medical terms.
- Education or experience in veterinary field.
- Ability to work various shifts including all major holidays.

**Other Requirements**:

- High School Diploma or GED.
- Computer proficiency required.
- One year of experience as Client Administrator, Receptionist or customer service related job.
- Ability to multitask.

**Equal Employment Opportunity**

**Job Types**: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance

**Schedule Options**:

- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Overtime

**Shift availability**:

- Overnight Shift (preferred)
- Night Shift (preferred)
- Day Shift
- Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act._
- Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation._

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