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Manager, Supplemental Benefits Implementations
4 months ago
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
**Position Summary**
**Key Responsibilities**:
1. Project Management:
- Plan, execute, and manage the implementation of product enhancements and services for clients.
- Develop detailed project plans, timelines, and milestones, ensuring alignment with client expectations.
- Monitor project progress, manage changes, and communicate status updates to stakeholders.
2. Client Engagement:
- Serve as the primary point of contact for clients during the implementation phase.
- Conduct kickoff meetings, regular check-ins, and debrief sessions with clients to ensure satisfaction and address any concerns.
- Provide training and support to clients to facilitate smooth adoption of new systems.
3. Team Coordination:
- Lead cross-functional teams, including technical, product, and support staff, to deliver projects on time.
- Coordinate resources, assign tasks, and manage team performance to meet project objectives.
- Foster a collaborative environment and resolve any conflicts or issues that arise during implementation.
4. Quality Assurance:
- Ensure all deliverables meet high standards of quality and are aligned with client requirements.
- Conduct regular quality checks and implement corrective actions as needed.
- Gather client feedback post-implementation to inform continuous improvement efforts.
5. Documentation and Reporting:
- Maintain comprehensive project documentation, including plans, schedules, and reports.
- Prepare and present detailed reports on project status, risks, and outcomes to senior management.
- Document best practices and lessons learned for future reference.
**Required Qualifications**
- 3+ years’ experience in project management, implementation, or a similar role
- Ability to travel on a limited basis (10-15%)
- Hybrid (Based out of Miami, FL, Boston, MA, or Woonsocket, RI)
**Preferred Qualifications**
- Strong understanding of project management methodologies
- Excellent communication, interpersonal, and negotiation skills
- Ability to manage multiple projects simultaneously with a high degree of professionalism
- Proficient in Microsoft Office Suite
- Strong analytical and problem-solving skills
**Education**
Bachelor’s Degree or equivalent work experience
**Pay Range**
The typical pay range for this role is:
$60,300.00 - $152,600.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
