Library Assistant: Circulation

**1 Position Available**:
M, T, W = 3:00 PM to 8 PM, Th

**500 E. High Street, Pottstown, PA 19464**

**Job Title**:Library Assistant - Circulation **Job Category**:Hourly/Non-Exempt

**Department/Group**:Circulation **Hours Per Week **20 to 29 Hour per week

**Location**:PRPL Main Floor **Travel Required**:Rarely

**Level/Salary Range**:$12 - $15 per hour **Position Type**:Part-Time

**HR Contact**:Executive Director

**Date Posted: 1-5-2024**

**Applications Accepted By**:
Subject Line: Library Assistant - Circulation Application Pottstown Regional Public Library

**MAIL**:500 E. High St. Pottstown, PA 19464

**ROLE AND RESPONSIBILITIES**

***:
Serving our community is the heart of our library. This position is part of a team which provides prompt and friendly service to customers of all ages at the Circulation Desk, assisting them with a variety of tasks relating to their use of library services. In this fast-paced environment, you will be required to help the team maintain the cleanliness of the library, assist with all library services, as well as handle the constant flow of items returned to the library. Tasks include but are not limited to providing reader advisory, reference assistance, basic computer assistance, assisting customers with registering for library cards, answering questions about library accounts, and solving problems for library customers in a friendly and efficient manner. Schedule includes morning and/or evenings and minimum of 2 Saturday shifts per month. **This position will also be required to be a passport agent. Please see Passport Agent (Add-On) Description for more details.**

**SUPERVISION**:

- Works under the immediate supervision of the Head of Circulation, AM Circulation

Supervisor/PM Circulation Supervisor of Pottstown Regional Public Library

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**
- Preferred 2 years’ experience in a library setting or 2 years undergraduate education, preferably in library science
- Associates Degree minimum preferred. High School Diploma or GED will be considered
- Possess a proactive public service philosophy and passion for our community
- Ability to communicate effectively

**500 E. High Street, Pottstown, PA 19464**
- Ability to perform duties in a fast-paced environment
- Ability to interact with and assist the public in a friendly and responsive manner
- Ability to work without direct supervision.
- Ability to learn and use the computerized circulation system - Polaris experience preferred
- Must always display professional conduct and appearance when performing duties.
- Must be willing to take on new challenges and responsibilities, and to be open to change and variety within the workplace.
- Ability to maintain reliable attendance and regular schedule.
- Must be flexible in work scheduling including mornings, evenings, and Saturdays, although we do our best to give ample notice of schedule or changes.
- Familiarity with MS office products (Word, Excel, Publisher, PowerPoint, Outlook)

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Customer Service - Provides prompt, attentive, and friendly customer service in person, by phone or electronically. Accepts personal accountability and ownership in providing excellent customer service, meets commitments and is willing to go out of their way to assist patrons.
- Gently explain and enforce library policies and procedures to patrons in a manner that ensures positive customer relations.
- Able to use a Square Cash Register System correctly and efficiently
- Collection Management - Properly shelf materials using the Dewey decimal system numerically with decimal numbers for nonfiction and alphabetically by author and then title for fiction. Maintain the orderly and neat condition of shelves and displays. You may be asked to assist in collection development, weeding, withdrawing, repairing, and replacing lost or damaged materials.
- Issue patron’s library cards - paying close attention to details and accuracy
- Answers questions regarding patron accounts, collects library fees from patrons
- Answers telephone for the main circulation desk
- Checks in and inspect library books and materials, following damaged material protocols
- Promotes library programs with patrons
- Answers directional and procedural questions
- Assist patrons with computer usage and printing of documents.
- Performs **daily** cleaning and maintenance duties, including, tidying, disinfection, and trash removal for the main circulation dept.
- Participates in promoting Library Fundraising events to patrons
- Attends a minimum of 2 community events per year
- Performs other recurring tasks as assigned by Head of Circulation or Executive Director

**PREFERRED SKILLS**

**PHYSICAL DEMANDS - **The physical demands described here are representative of those that must be met by an employee to successfully preform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perf