Help Desk Technician

1 week ago


Albany, United States Zenotis Technologies INC Full time

Job Summary:
Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting. Maintains access control, data integrity and file system security for the computer/data center environment. Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel. Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency. May participate in development of information technology and infrastructure projects. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.

**Job Type**: Contract

Pay: $27.00 - $29.00 per hour

Expected hours: 40 per week

People with a criminal record are encouraged to apply

**Experience**:

- ACTIVE DIRECTORY: 3 years (preferred)
- HARDWARE OR SOFTWARE: 5 years (preferred)

Willingness to travel:

- 100% (required)

Work Location: On the road


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