Surgery Scheduling Clerk

3 weeks ago


Los Angeles, United States Kaiser Permanente Full time

**Job Summary**:
Under direct supervision, schedules patients for surgery. Duties include but are not limited to: preparing pre-operative forms, scheduling pre-operative exam(s), scheduling surgery (inpatient and outpatient) admissions, preparing various statistical reports, and coordinates the scheduling of courtesy surgeons.

**Essential Responsibilities**:

- Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Processes and/or schedules all surgery scheduling requests. Coordinates and schedules all pre-operative appointments. Collects surgical service statistics. Monitors surgical service block utilization. Interacts with and assists patients and family members, in person and telephonically in answering questions and in scheduling surgeries and ancillary activities, including but not limited to preoperative exams, tests and completion of required forms. Assume other activities and responsibilities from time to time as directed.

**Basic Qualifications**:
Experience

Two
- (2) years-previous medical office or clinic experience scheduling patients for pre-surgery work ups and/or surgery appointments. Typing 25 wpm or as required by facility. Knowledge of and experience with pre-operative test requests and screening procedures. Ability to utilize communications skills effectively with physicians, clinic and hospital staff and patients.

Education
- Completion of a Medical Terminology course offered by an accredited educational institution.

License, Certification, Registration
- N/A

**Additional Requirements**:
**Preferred Qualifications**:

- prefer excellent customer service over the telephone, strong computer skills, good at multitasking and coordination of case logs

**Notes**:

- This is an on call position, days and hours may vary.

PrimaryLocation : California,Los Angeles,Robertson Administration

HoursPerWeek : 1

Shift : Day

Workdays : Mon, Tue, Wed, Thu, Fri

WorkingHoursStart : 08:00 AM

WorkingHoursEnd : 04:30 PM

Job Schedule : Call-in/On-Call

Job Type : Standard

Employee Status : Regular

Employee Group/Union Affiliation : B01|SEIU|Local 399

Job Level : Individual Contributor

Job Category : Administrative & Support Services

Department : WLA Admin Offices - Surgery Scheduling - 0806

Travel : Yes, 20 % of the Time



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