Crisis Advocate

The YWCA Greater Harrisburg is seeking 2 full-time professionals to serve as a Crisis Advocate & Counselor to provide intervention and support services to individuals impacted by domestic and sexual violence. In this role, the Crisis Advocate & Counselor provides medical and legal accompaniments, crisis intervention, hotline counseling, shelter support, emergency protection order assistance, advocacy, and short-term empowerment-based counseling services including individual and support group counseling. Please note that this position comes with compensated on-call responsibilities. Working hours are 37.5 hours per week with available shifts from: Monday - Friday 8:00 a.m. - 4:00 p.m. OR Tuesday - Saturday 4 p.m. - midnight.
- Professional attitude and demeanor
- Respect, accountability, and inclusivity
- Self-determination, motivation, and initiative
- Successful history of meeting goals and objectives
- Ability to respond professionally in crisis situations and adapt to changing environments
- Experience providing crisis or counseling-related services
- Exceptional organization, time management, and record-keeping skills
- Understanding of victim issues, including training in the area of crisis intervention, advocacy, and trauma
- Knowledge of trauma-informed practices
- General knowledge of community resources, legal system, and law enforcement
- Effective computer skills and ability to learn new case management software programs

To be qualified for this position, applicants must possess the following:

- Bachelor’s degree in human services, criminal justice or related field, or Associate’s Degree with 2 years of relevant work history
- Previous experience in providing advocacy, social work, human services, or other supportive services
- Must have a reliable vehicle for travel within Dauphin and Perry Counties with valid driver’s license
- FBI, Child Abuse, and State Police Clearances

Pay: $20.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance

Schedule:

- Day shift
- Evening shift
- On call

Ability to Relocate:

- Harrisburg, PA 17103: Relocate before starting work (required)

Work Location: In person