Entry Level Customer Service Representative

7 days ago

San Diego, United States Cycles Consulting, Inc. Full time

At our company**,** our growth results from the people who embrace our purpose: We know work is way better when our team members feel included and can have fun in a company filled with unlimited possibilities. Hiring and maintaining excellent staff is critical to our success. Due to our fantastic performance this past year, our clients are looking at expanding our team We are hiring an Entry Level Customer Service Representative to add to our customer service and sales department. We provide paid initial training and ongoing sales training and growth for every employee. Individuals hired for the Entry Level Customer Service Representative role will also have the chance to work with our passionate sales teams in a fun, energetic, and positive work atmosphere. Join a team where you can work side by side with industry experts committed to your personal and professional success

**Entry Level Customer Service Representative Responsibilities**:

- Meet and engage with customers directly on a daily basis to ensure overall customer satisfaction
- Collaborate with the sales team to implement better strategies for assessing client needs
- Attend individualized, hands-on, and classroom-style training to better understand the fundamentals of the Entry Level Customer Service Representative role
- Engage with customers and complete forms after each encounter to determine common consumer feedback or questions
- Maintain the highest level of professionalism and adhere to all client compliance rules
- Engage in daily and weekly team meetings with the sales teams to stay current on sales goals

**Entry Level Customer Service Representative Requirements We Look For**:

- 1-3 years experience in customer service, sales, customer facing or client relations role is a plus
- Must be detail-oriented and have great organizational skills
- Able to work independently and as a team player to gather and analyze information from multiple sources
- Must be authorized to work in the U.S. without sponsorship
- Reliable transportation
- Comfortable working in different wok environments

**Highlights as a Entry Level Customer Service Representative**:

- Interactive training and experiences with the Senior Leadership Team & upper management
- Webinars & Development Sessions
- Weekly pay and competitive performance wages
- Insight and participation in companywide initiatives
- Group collaboration & Inclusion

Pay: $42,000.00 - $50,000.00 per year

**Benefits**:

- 401(k)
- Employee discount

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work Location: In person

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